Game crashing during play. Fatal Error message. Logs included | Windrose | Page 1

dark laurel Apr 21, 2026, 3:54 AM

#

[2026.04.21-03.10.02:709][758]LogD3D12RHI: Warning: GPU timeout: A payload (0x0000022C83E80100) on the [0x0000022C038184C0, Compute] queue has not completed after 5.000045 seconds.
[2026.04.21-03.10.02:770][758]LogD3D12RHI: Error: GPU crash detected:
    - Device 0 Removed: DXGI_ERROR_DEVICE_HUNG

[2026.04.21-03.10.02:770][758]LogD3D12RHI: Error: Shader diagnostic messages and asserts:

    Device: 0, Queue 3D:
        No shader diagnostics found for this queue.

    Device: 0, Queue Copy:
        No shader diagnostics found for this queue.

    Device: 0, Queue Compute:
        No shader diagnostics found for this queue.

[2026.04.21-03.10.02:770][758]LogD3D12RHI: Error: DRED: No breadcrumb head found.
[2026.04.21-03.10.02:770][758]LogD3D12RHI: Error: DRED: No PageFault data.
[2026.04.21-03.10.02:771][758]LogD3D12RHI: Error: Video Memory Stats from frame ID -536353402:
[2026.04.21-03.10.02:771][758]LogD3D12RHI: Error:     Local Budget:       0.00 MB
[2026.04.21-03.10.02:771][758]LogD3D12RHI: Error:     Local Used:       0.00 MB
[2026.04.21-03.10.02:771][758]LogD3D12RHI: Error:     System Budget:       0.00 MB
[2026.04.21-03.10.02:771][758]LogD3D12RHI: Error:     System Used:       0.00 MB
[2026.04.21-03.10.02:777][758]LogD3D12RHI: Error: GPU Crashed or D3D Device Removed.```

My friend is crashing while we are trying to play coop on a dedicatred server.  He was crashing yesterday and decided to reformat his PC and reinstall all drivers fresh however it is still continuing to crash.  He isn't crashing in other games and is getting high scores when testing his rig in benchmark software.

9800x3d CPU
9070 XT Sapphire Pulse Video Card
32GB DDR5 Ram
B850 Motherboard

I have included 3 crash logs that occurred within 20 minutes.

We have tried a bunch of different things and nothing has resolved the issue:
* Run game as admin
* Run steam as admin
* Add TdrDelay of 10 to registry editor
* Ensure no tuning or overlay programs are active (MSI Afterburner/Rivatuner/etc)
* Reformated PC entirely with fresh new Windows 11 and drivers
* Changed graphics settings
* Underclocked GPU by -100mhz
* Limited GPU power to 90%.

It's frustrating for him crashing so often, I would appreciate any tips if there are any.

📎 Crash.zip

#

His DXDiag file:

📎 message.txt

blissful tiger Apr 21, 2026, 4:07 AM

#

Thanks for the report.
Does this happen only when he's trying to play on a certain dedicated server? Is it self-hosted or a rented server?
Does the issue persist in solo-offline worlds or when he hosts a coop game?
Does the issue persist if he tries to connect with a fresh character?

Have you or your friend used ANY mods or mod managers at any point (server or client, doesn't matter)?

#

Also can you provide your friend client logs and server log?

left boltBOT Apr 21, 2026, 4:09 AM

#

BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

dark laurel Apr 21, 2026, 4:16 AM

#

We have only played on a dedicated rented server from the one recommended Indifferent Broccoli. Neither of us have tried solo play, I told him to try it and see if he crashes. No mods of any kind.

Here are the server logs from Indifferent Broccoli and his client logs from his PC.

📎 SERVER-R5.log 📎 CLIENT-Logs.zip

blissful tiger Apr 21, 2026, 4:21 AM

#

dark laurel We have only played on a dedicated rented server from the one recommended Indiff...

Recommended where? What server settings do they provide for you? (Like enemy HP and damage)

dark laurel Apr 21, 2026, 4:23 AM

#

blissful tiger Recommended where? What server settings do they provide for you? (Like enemy HP ...

#

    "Version": 1,
    "WorldDescription":
    {
        "islandId": "42889033112B4EC572BF3E396246B750",
        "WorldName": "The Archipelago",
        "CreationTime": 6.3912072956487002e+17,
        "WorldPresetType": "Medium",
        "WorldSettings":
        {
            "BoolParameters":
            {
                "{\"TagName\": \"WDS.Parameter.Coop.SharedQuests\"}": true,
                "{\"TagName\": \"WDS.Parameter.EasyExplore\"}": false
            },
            "FloatParameters":
            {
                "{\"TagName\": \"WDS.Parameter.MobHealthMultiplier\"}": 1,
                "{\"TagName\": \"WDS.Parameter.MobDamageMultiplier\"}": 1,
                "{\"TagName\": \"WDS.Parameter.ShipsHealthMultiplier\"}": 1,
                "{\"TagName\": \"WDS.Parameter.ShipsDamageMultiplier\"}": 1,
                "{\"TagName\": \"WDS.Parameter.BoardingDifficultyMultiplier\"}": 1,
                "{\"TagName\": \"WDS.Parameter.Coop.StatsCorrectionModifier\"}": 1,
                "{\"TagName\": \"WDS.Parameter.Coop.ShipStatsCorrectionModifier\"}": 0
            },
            "TagParameters":
            {
                "{\"TagName\": \"WDS.Parameter.CombatDifficulty\"}":
                {
                    "TagName": "WDS.Parameter.CombatDifficulty.Normal"
                }
            }
        }
    }
}

From WorldDescription.json in the save file

blissful tiger Apr 21, 2026, 4:28 AM

#

thanks, that seems fine. We had cases of severe technical issues when people played on rented servers from providers that we aren't officially partnered with, because they were using heavily modded servers, that provided settings like XP modifiers, stack size increase, loot modifiers, etc.
And as far as I know, we aren't officially working with Indifferent Broccoli, so it was worth double checking.

#

Thanks for the logs, we'll look into it.

dark laurel Apr 21, 2026, 4:29 AM

#

Oh weird ha, I thought I clicked on them from the client. I have never heard of them either haha. Oh well found them somehow. Thank you!

#

So far in single player he has not crashed after about 30 mins. He has gone that long not crashing on the dedicated as well but often times it has been shorter. We will do a longer test tomorrow as its getting late and I'll provide feedback.

#

Also follow up:
https://www.reddit.com/r/crosswind/comments/1sl8zaj/windrose_dedicated_server_working_docker_image/

This Reddit post is where I got the info about the server. I thought this was posted by official people from the company but it was the hosting company that posted it. I misread and thought it was official. 🙁

r/crosswind

Windrose Dedicated Server (working Docker image)

Alongside the launch of Windrose, we've released a Windrose public docker image as part of our bOSS (broccoli Open Source…

blissful tiger Apr 21, 2026, 4:37 AM

#

dark laurel Also follow up: https://www.reddit.com/r/crosswind/comments/1sl8zaj/windrose_de...

I see. We aren't restricting your choice in any way, you've bought the game and can play it however you prefer. Its just we might not be able to help you if you face some kind of specific server related issues.

dark laurel Apr 21, 2026, 4:38 AM

#

For sure. I think his problem is likely unrelated to the server but won't know until we try an extended solo play tomorrow. Thanks for the help!

blissful tiger Apr 21, 2026, 4:40 AM

#

yeah, I also think its unrelated to the server or server provider. We'll check the logs when we can and will try to pinpoint the reason.

blissful tiger Apr 21, 2026, 3:40 PM

#

Can your friend roll back his driver to AMD Adrenalin 26.1.1 WHQL? We have a lot of reports about fresh 26.3.1 causing crashes and performance issues in some cases.

dark laurel Apr 22, 2026, 1:26 AM

#

He just did a DDU and cleaned out his driver. Installed 26.1.1 as a driver only without any additional software. We're giving it a shot now.

#Game crashing during play. Fatal Error message. Logs included

HOW TO FIND LOGS

HOW TO FIND SAVES

HOW TO FIND CRASH DUMPS

HOW TO FIND DXDIAG

Any additional screenshots and/or videos are HIGHLY appreciated!