#Cant connect

1 messages · Page 1 of 1 (latest)

near talon
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All the servers are N/A cant play online

near talon
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help

near talon
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Port 3478 is blocked is that the problem and what do i do

austere brook
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Possible issues:

Something just went wrong within network set up

It is quite common that something could go wrong just because your machine or your router worked without rebooting for a long time. Turning it off and on again sometimes can do magic… no one in the world know why... but before trying other things, try doing the basics:

Reboot your PC
Shut down Steam and relog
Reboot your router
Check the game's file integrity

Block by your ISP

We are seeing that quite a few ISPs are blocking access to our backend service that help player to connect. We do not understand why this happens yet, but we are trying to reach out to them and try t address this. A few has already replied and unblocked us allowing players to play normally, however this process could take time.

If your ISP has any sort of app or a website where you can turn off additional security settings - try doing this, it could help!
If you know a place where your ISP shows a list of blocked sites - try looking for something that has windrose.support in it - this is us! Please unblock!
Try connecting via different connection services (even if you are from NA, if you can not connect with your friends, try selecting Asia or CIS and see if it works for you)
We cannot recommend to install any third party software, but quite a few people reported that using apps like https://one.one.one.one/ or similar to this one could help to bypass this block until it is lifted by ISPs

You network settings priorities IPv6 over IPv4

The game is currently architected to use IPv4, so if your IPv6 priority is much higher there could be connection issues. Disabling IPv6, or increasing IPv4 priority could sole that issue.

https://playwindrose.com/faq/#faq-ipv6

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elfin rose
# austere brook Possible issues: Something just went wrong within network set up It is quite c...

so if nothing works in the faq and troubleshooting, I essentially have to wait until my ISP unblocks it?, the port 3478 is also blocked on my end even after port forwarding it, I turned off advanced security aswell, I also ran the command to prioritize IPV4, I noticed sometines that EU & NA come available but only for a few seconds and then it'll go back to N/A, everything was working fine before the latest update, cloudfare also doesn't work for me.

tall quarry
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Same, for the first week or so it was working fine.. I was playing one morning on single player and went to host my multiplayer game so friends could join, they told me there's a little update so I did it and then I couldn't host anymore, I get a loading screen for a few moments before returning to the main menu :/ and I get N/A for all the server options
I guess it's just a waiting game as Drake says (waiting for the ISP's)

P.S Please give Virgin Media a little kick up the *** too get it unblocked lol

(I've tried all the "fixes" I could find also)

austere brook
elfin rose
tall quarry
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@near talon @elfin rose Mine is working now 🙂 if you haven't checked yet maybe have a look next time you're on

and thank you @austere brook

elfin rose
austere brook