#Stuck on loading screen.

1 messages · Page 1 of 1 (latest)

leaden parcel
#

I'm stuck on loading then it does this since this morning. I had no issues before the update. I've reinstalled the game and looked in c/:users but there's no saved games or backups anywhere to delete or try? I spent a lot of time on my character, it's it all lost? And It won't even let me make a new one. Please help.

untold dome
#

hello! very sorry to hear that!

When you encountering such symptoms in 95% of cases there is an Issue with your saves. We do see an issues that sometimes saves could get corrupted an it is more common when you play on several devices and use Steam Cloud to sync your saves between different machines. We do not know why this happens and currently investigating this. For now we recommend to disable Cloud Saves for Windrose while playing the game.

If your last session happened before Sunday the 19th and you now cannot load into the game, it is most likely that your save is corrupted and cannot be restored. But if you delete your save folder it should fix it for you.

HOW TO DELETE SAVES
Disable Steam Cloud saves.

Go to:

  • C:\Users%username%\AppData\Local\R5\Saved\
  • Delete SaveProfiles folder