#Server Restart Loop

1 messages · Page 1 of 1 (latest)

glacial jacinth
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I see a message that a new update will be install now, then it restarts the server however it keeps doing this over and over. If I try and STOP the server it hangs and then it asks me to FORCE STOP which I have done. Need assistance.
User ID: 12975317

spice python
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Hi there, I am checking your server to help you with the restart

glacial jacinth
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Thank you. It had stopped for a bit but just now did another update message.

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I did copy over my local world but I followed the instructions exactly. Even deleted the copy and redid just in case.

spice python
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the server is now started can you check?

glacial jacinth
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sure, however it is restarting again before I could even login

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I keep seeing a message that is Updating then restarts. Stays up for 20-30 seconds then restarts, updates, restarts.

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Even those few seconds the server is up it cannot find the server.

spice python
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We may need to make some adjustments to your backend. May I stop the server to proceed? Please note, this will change your server's IP and port.

glacial jacinth
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sure thing

spice python
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Thank you for your patience. The procedure has started and may take up to 30 minutes to complete. Once this time has passed, please restart your server, and try out.

glacial jacinth
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Ok thank you.

glacial jacinth
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Hello Nitrado Leslie, my interface is still locked by customer support.

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It just cleared.

spice python
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I am sorry about that, it desapear after a few minutes, can you access now?

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would you mind If I reinstall? the server is still stuck even after the adjustments

glacial jacinth
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yes please do whatever so it works

spice python
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ok

glacial jacinth
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will I need to redo my local world?

spice python
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yes, the resinstallation will wipe all settings and in game progress

spice python
glacial jacinth
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ok thank you