#Co-op Host Game Crashes

1 messages · Page 1 of 1 (latest)

torpid pilot
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My husband made us a co-op world that he host and it will randomly crash or freeze on his computer. It started today but yesterday on the 19th everything ran smoothly other than a little bit of lag every now and then. It does not give an error message or anything and it will do it randomly. He did send in a bug report.

cosmic ginkgo
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Thanks for the report! Did your husband make a report in this discord?

torpid pilot
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He is at work so I can do any troubleshooting that is needed. Because I was trying to play today 😅

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Now when I try to load him into the world it will show the loading screen and then the game closes itself.

cosmic ginkgo
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Were you playing with any mods at any point? People make them sound safe, but they break the game A LOT right now.

torpid pilot
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No mods.

cosmic ginkgo
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Does this happen only when you try to play online? Are you able to load into the game if you just start a new solo-offline game?

torpid pilot
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Yes it is only happening when trying to host it online.

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Works fine when loaded in solo-offline.

cosmic ginkgo
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I see, can you please provide your save, game logs and server logs (from the player who is hosting co-op)?

brisk umbraBOT
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BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

torpid pilot
cosmic ginkgo
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You can zip and send them here. The most private info in those logs is probably your windows user name

torpid pilot
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My husband had the Norton anti virus on his pc and it seemed to help when a friend of ours uninstalled it on his pc when he played a game that was lagging extremely bad. I wonder if that’s what I could be so I am going to try to uninstall that and see if it changes anything.

torpid pilot
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@cosmic ginkgo Yeah that was it, no issues have occurred since. Thank you for your timely and quick response.