My server is stucked in restarting for hours | Windrose | Page 1

weary geyser Apr 20, 2026, 4:13 PM

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Can anyone help?

rocky urchin Apr 20, 2026, 5:15 PM

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Hi there! May I have your user ID number please? I will need to locate your account

weary geyser Apr 20, 2026, 5:16 PM

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someone in discord tell me uninstall and reupload backup files works

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but I'm stucked at installation

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@rocky urchin here u go

rocky urchin Apr 20, 2026, 5:19 PM

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I will force stop, please do not touch the server

weary geyser Apr 20, 2026, 5:19 PM

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ok ty

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can you by any chance restore my backup that I saved earlier to the server?

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I'll sent you the files

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It's been a devastating experience to go though these incidents

rocky urchin Apr 20, 2026, 5:24 PM

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Thank you for your patience. The procedure has started and may take up to 20 minutes to complete. Once this time has passed, please restart your server, and try out, please keep update. As for the files, here is a link that will be of help:
https://server.nitrado.net/en-US/guides/how-to-upload-a-local-world-to-your-windrose-server/

Nitrado Gameserver

Spieleserver, Gameserver mieten, Hosting günstig und sofort | NITRADO

weary geyser Apr 20, 2026, 5:25 PM

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thank you your very helpful

weary geyser Apr 20, 2026, 5:57 PM

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@rocky urchin

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sorry it's still stuck on restarting

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are there any chances I can switch to another server?

rocky urchin Apr 20, 2026, 5:59 PM

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I am still working on it, it will take a bit more than 20 minutos I am sorry, but I will write you once fixed

weary geyser Apr 20, 2026, 5:59 PM

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okok ty

weary geyser Apr 20, 2026, 6:28 PM

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hi do you have a estimated time to finished?

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it's 2 in the morning for me haha

rocky urchin Apr 20, 2026, 6:29 PM

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I am afraid no, I forward your case to another department due to this. I understand it is late, but I will notify here once fixed

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I can also create a ticket in our platform so by email you'll be updated as well.

weary geyser Apr 20, 2026, 6:38 PM

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ok thank you

rocky urchin Apr 20, 2026, 9:43 PM

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Hi again, I will create a follow up, in our palform, so I will notify all by the email used in your Nitrado account. Please stay tuned there.

rocky urchin Apr 20, 2026, 10:01 PM

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this is the ticket number you have with us, please reply as mentioned in the ticket if you need further assistance,.
#1201624

weary geyser Apr 21, 2026, 10:53 AM

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@rocky urchin the test server is good, i've reply you on the email, please check. thank you

weary geyser Apr 22, 2026, 4:00 PM

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@rocky urchin sorry u guys yet transfer my server time to the new server

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it's 1 day left

#My server is stucked in restarting for hours