#server lag and long restart times

1 messages · Page 1 of 1 (latest)

rustic mason
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Encountering the same issues as a lot of others. the lag is bad on water, combat and general playing whether there are 2 people online or 9 🙁

The server also takes an insanely long time to restart, sometimes an hour :/

what info do you need to take a look if possible?

trail smelt
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Hey there! I can take a look. I'll need your Nitrado UserID in order to take a look. This can be found by clicking on your username in the upper right corner of the website.

rustic mason
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awesome there you go! thanks!

trail smelt
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Thanks! Let me check

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Would you mind if I made some adjustments to the backend of your server to see if that helps with the performance?

Typically this takes 30 minutes or less and does not affect the save files.

rustic mason
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yep that is fine

trail smelt
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Let me get that started then. I'll let you know once it is done as well.

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It's back online. Go ahead and give it a try when you have a bit of time.

If you run into any issues or have any further questions let us know!

rustic mason
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thank you! will let you know

trail smelt
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Sounds good!

rustic mason
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soo far everything seem way better and responsive. ill keep testing and let you know after some use

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thanks for that

trail smelt
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Awesome! No problem!