#Stuck at loading screen

1 messages · Page 1 of 1 (latest)

lusty ether
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Hi,

My friend is stuck at the loading screen when loading up the game for the first time.
He has not been able to get to the main menu to work.

Any fixes on this?

elder python
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Thanks for the report! This issue is caused in most cases either by playing with mods or by Steam Cloud corrupting the saves during sync. We're still working on a fix, but for now we implemented an auto backup feature to help to avoid losing progress.

An automatic save backup is created on game launch (both for client and dedicated server).
• The maximum number of backup files is limited to 30.
• Only saves from the current version are backed up.
• Backups are stored in the folder:
SaveProfiles/{steamid}_Backups
• When the file limit is exceeded, older backups are deleted (the 31st backup replaces the oldest one).

HOW TO RESTORE BACKUP
Go to:
• C:\Users%username%\AppData\Local\R5\Saved\SaveProfiles%your_Steam_ID%_Backups
• Select the latest backup (or any preferred one). Backups are named by date and time.
• Copy all contents from this folder (it should contain one folder + AccountDescription.json).
• Navigate to:
C:\Users%username%\AppData\Local\R5\Saved\SaveProfiles{your_Steam_ID}\RocksDB
• Paste the copied files there (replace existing files if prompted).

For a dedicated server, the process is the same as for a local game. The difference is that save files are located inside the server’s installation folder.

• Go to:
\R5\Saved\SaveProfiles\Default_Backups
• Find the relevant backup folder. Backups are named by date and time.
• Copy the required files (folder + AccountDescription.json) from the chosen backup folder.
• Paste them into the corresponding RocksDB folder of the active save, replacing files if needed.

lusty ether
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he is still having the issue

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just stuck at loading

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can we show you on discord?

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share screen?

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all sorted now bbyyyy thank you

elder python
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Glad it got solved!