#Stucked on loading Screen

1 messages · Page 1 of 1 (latest)

inland patrol
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Hi, i have an issue, when i open the game i'm stucked in the loading screen.

I'm playing from remote, with parsec, connected with my home pc, but on Friday it worked (idk if it can be part of the issue). Actually i can't test without remote system.

I let also crash report if someone can read it better than me..

jagged magnet
#

Hello, it looks like you have encountered an issue where your save go corrupted. I am very sorry that this happened 🙁 We are currently investigating the root cause for this, but we are still not sure why this is happening. The most common issues is the Steam Cloud interference, and happens more to people who are playing from multiple devices.

If you played okay after Sunday's update you should have a back up save available for you as we have implemented a save backup system:

HOW IT WORKS
• An automatic save backup is created on game launch (both for client and dedicated server).
• The maximum number of backup files is limited to 30.
• Only saves from the current version are backed up.
• Backups are stored in the folder:
SaveProfiles/{steamid}_Backups
• When the file limit is exceeded, older backups are deleted (the 31st backup replaces the oldest one).

HOW TO RESTORE BACKUP
Go to:
• C:\Users%username%\AppData\Local\R5\Saved\SaveProfiles%your_Steam_ID%_Backups
• Select the latest backup (or any preferred one). Backups are named by date and time.
• Copy all contents from this folder (it should contain one folder + AccountDescription.json).
• Navigate to:
C:\Users%username%\AppData\Local\R5\Saved\SaveProfiles{your_Steam_ID}\RocksDB
• Paste the copied files there (replace existing files if prompted).