#The impossibility of entering the world

1 messages · Page 1 of 1 (latest)

strong vale
sonic hound
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Hi! do you use any mods? And if yes - which ones exactly? (We have few known with save corruption history behind them)

strong vale
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Pure vanilla

sonic hound
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Have you played from different devices?

strong vale
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no

sonic hound
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Gotcha. Then two last questions

  • Do you have steam cloud saves enabled?
  • What exactly you were doing before the kick from the world?

Also please .zip and send me %localappdata%\R5\Saved\ this folder

strong vale
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  1. I tried disabling/enabling cloud saves, but it didn't help. 2. was on one of the islands in the first zone.
sonic hound
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You you've had then enabled, tried disabling after you could not get into the world but it didnt help?

strong vale
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No it didn't help

sonic hound
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In the folder you've send me there is a folder with wierd name, hmm

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Do you know why it is so?

strong vale
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I have no idea, should I delete it?

sonic hound
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Can you give me a screenshot of this folder from your PC please?

%localappdata%\R5\Saved\

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List of files and folders it contains like this

strong vale
sonic hound
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Got it, thanks

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Passed it to our tech team, in the meantime please also .zip this folder - C:\Program Files (x86)\Steam\logs

strong vale
sonic hound
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Thanks

sonic hound
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It seens your save got corrupted. The only thing I can recommend is to disable cloud save for the time being and restore corrupted world from the latest available backup