#Fatal error when attempting to load in

1 messages · Page 1 of 1 (latest)

rigid siren
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I get the fatal error notification and then crash when trying to start up my world, however there are times where I am allowed to connect to the world so I am unsure if it is a corrupted file or a PC problem. Yes my drivers are up to date.

haughty beacon
rigid siren
rigid siren
haughty beacon
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Seems like out of memory, can you check you ram usage before it crash ? Or enable the steam performance ovelay, so you can see it on one screen ?

rigid siren
rigid siren
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the memory usage caps out and it crashes

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not sure how to fix that other than getting more ram

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ty for the diagnosis

haughty beacon
frosty obsidian
rigid siren
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still experiencing disconnects even after doing the recommend size swap

frosty obsidian
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I think i read your initial post wrong, If this is happening on starting the world an dot while you play tehre could be an issue with the save files

rigid siren
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its also happening on other worlds but only after i progress a bit

frosty obsidian
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oh, so you can enter the world

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then yes it is something hardware related

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Look if your GPS or CPU is overheating. While playing the game open task manager (CTRL + ALT + DEL) and see Performance tab. Look if your GPU or CPU temperatures are not normal. If you see tempratures too high, try reducing the graphic level, and setting max fps limit to 60.
If temperatures are normal, still try to limit max FPS, disable framegen, disable DLSS. see if it still crashes.

rigid siren
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graphics on low

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fps has been capped at 30

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its whatev, ill figure it out eventually

frosty obsidian
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can you sahre your dxdiag with me please?

tepid robinBOT
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BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

frosty obsidian
rigid siren
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or new dxdiag

frosty obsidian
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sorry missed that