I was playing last night when the update hit and now my profile is corrupted, cant even get to the main menu now. tried verifying, reinstalling, turning cloud sync off then deleting saved profiles and starting game (this made me able to get to the main menu to create a new character) but when i try to copy the back up of my main character over the game gets stuck on the loading screen before the main menu.
#Stuck on loading screen before main menu
cerulean crystal
mortal token
Thanks for the report. There is no proper fix right now, but it seems to be a problem with Steam cloud corrupting saves.
It can be fixed by disabling steam cloud and removing you "C:\Users\User\AppData\Local\R5\Saved\SaveProfiles" folder, but it will make you lose progress.
To try to save progress, we have only two solutions that aren't guaranteed, but helped in some cases.
Solution 1
- Close the game, turn off steam cloud saves in game setting on the games page in your steam library.
- Go to
C:\Users\YOUR USERNAME\AppData\Local\R5\Saved Make a backup of this folder just in case, then delete it. - Launch the game - it should ask you to create the new character. Do it.
- Close the game and enable steam cloud saves back.
- When Steam finds a conflict in save files, choose the Steam Cloud version.
Soltion 2
- Disable steam cloud saves
- Go to %Localappdata%\Local\R5\Saved\SaveProfiles(profile-id-numbers)\RocksDB\0.10.0\Accounts(account-id-numbers)\CURRENT
- Open with any text editor (notepad), it will contain text like MANIFEST-000005
- In same folder look for file called MANIFEST-XXXXXX
- If file name is not the same as from CURRENT step 3 - rename it to match step 3.
People report this solutions working for them, but we can't be sure they'll help you.
cerulean crystal
already tried solution 1 multiple times, I'm able to create a new character but then when i turn cloud back on it gets stuck before loading screen again.
when trying solution 2 there were multiple (4) folders in Accounts. 3 of them had MANIFEST-000005 in CURRENT.txt and in the same folder. 1 of them however had MANIFEST-000117 in the CURRENT.txt and a MANIFEST -000117 and MANIFEST -000137.
should i try removing or renaming one of them?
mortal token
C:\Users\User\AppData\Local\R5\Saved\SaveProfiles\XXXXXXXXXXX\RocksDB
You'll find AccountDescription.json there. Open it witn any text editor and check the account ID. Thats the correct folder in you Accounts folder (remove other 3).
Then try the steps of the solution 2
cerulean crystal
alright i deleted the other 3 and the one thats left is the one that has MANIFEST-000117 in the CURRENT.txt but has MANIFEST-000117 AND MANIFEST-000137 in the folder. should i delete the MANIFEST-000137? i attached a screenshot earlier of the contents of the account ID folder with the contents of the CURRENT.txt next to it
mortal token
yeah, try removing the manifest with the wrong number
cerulean crystal
still getting stuck on loading screen before main menu
mortal token
Then unfortunately your save is corrupted even on the cloud. The game now has auto-backup feature, but its probably impossible to restore this save at this point