After update problem still persists with joining servers

[terse isle]

I have allowed all the servers on my router, and also followed your FAQ, my friend joins the server and then after 5 seconds he gets booted to main menu.

[low plaza]

Thanks for the report. So you are able to host a coop game but your friend can't connect to you?

[terse isle]

Yes exactly, and i have tried with more than one friend.

Also where they hosted and still same issue aswell.

[low plaza]

If you've tried Firewall/Antivirus disable/IPv6/DNS/port forwarding and nothing helps - try using cloudflare warp https://one.one.one.one/, a lot of players reported it helped them, so you may try that out.

Some ISP like Bezeq International Ltd, Ziggo, telnet, Xfinity, Spectrum, are blocking our servers, so disabling advanced security feaures provided by them might be good idea as well

If nothing helps, you can try switching to Direct IP, but depending on your home network configuration it can require further set up (NAT/port forwarding)

[terse isle]

How come this is so difficult compared to other games?

For example Warcraft III I only need to disable antivirus to host 😅

What further setup is needed I have currently whitelistede all your host servers aswell in my Router 😅

[low plaza]

Did it help? If not - you have the Direct IP option, but it might require extra setup on your side to work, if your home network/router to allow the game connect through (NAT/port forwarding)

[terse isle]

It did not help sadly

[low plaza]

Please, sent your client and server logs, and your save, maybe we'll be able to find additional info there

[ruby dew]

BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

[low plaza]

Thanks, I only see one log - if its your client log, we're gonna need the log from the server too (your dedicated server or coop friend)

Or do you try playing as a host?

[terse isle]

Playing as host

If it helps i have ID for the server here ingame aswell

[low plaza]

Thanks, then the client log includes the server info.

We'll look into it.

[terse isle]

Hopefully a fix soon, for now i can't play it since it ain't fun alone 🙂

[terse isle]

Any update on the issue? 🙂

[terse isle]

?

[low plaza]

Nothing new for now.

[calm steppe]

hey hier einer vom wr team da?

hab nen dicken bug denke ich und würde diesen gern besprechen