The Nitrado server that I connect to has been greyed out in the Recently Played section since the update.
#Nitrado Server Greyed Out
rough marlin
leaden path
<@&1494048605265465539>
rough marlin
<@&1494048605265465539>
Thank you!
twin barn
Hello @rough marlin, have you tried to either connect via invite code or direct connect with the IP instead of trying to connect through the recently played section?
rough marlin
Hi Elias. Thank you for the response. I have the server name, and password. Is the server name the same thing as the invite code? I don't have an IP.
twin barn
Hi Elias. Thank you for the response. I have the server name, and password. Is t...
Is the server yours?
rough marlin
No it’s my friend’s.
spark ember
G portal server is greyed out as well
twin barn
No it’s my friend’s.
I'd need you to please provide me with your friend's Nitrado user ID number so that I can have a look at the server within our system
rough marlin
12925094
twin barn
12925094
Thank you. I'll be reviewing the issue on your server and get back to you as soon as I have an update, I really appreciate your patience
rough marlin
No problem. Thank you for helping out!
rough marlin
I just saw the post about the Nitrado Support channel. Should I post over there as well?
amber gyro
@rough marlin Doesn't seem the server was restarted before, this means the server was running an older version
Server is now online, you should be able to see it and connect
rough marlin
So the server will need to be restarted after each update? Just to make sure I understand.
amber gyro
Most of the time, yes. I also made a change to the server to rule out other possible connection issues. If you have other difficulties, please let us know