#potentially figured out the issue

1 messages · Page 1 of 1 (latest)

boreal nova
#

If you're like my friends and me, you're being driven nuts by the reboot that still isn't fully fixed. We even managed to pull the files from the Nitrado and attempt to rebuild the server locally from the save file, but it crashed when entering our base.

It has a few issues.

It looks like the name for a file, we think the coral bed, changed, and so it's trying to load assets that don't exist by that name, so it fails to call the asset, and it gets upset and kicks us out.
This is our leading idea so far, as again this doesnt not affect every user or server.

That and our game has 2634 SSD files, so may be suffering a memory leak? Not sure of the intentions of the file system tho.

#

@summer zealot if you see this, maybe it can help. Trying to help find solutions

urban nebula
#

same for us 1600+ ssd files , but my friend managed to start it locally doing nothing special and after the start on local we have just 60 ~ files

#

then we tried to put that on Nitrado server and still the same issue with loop restart 🙁

boreal nova
#

did you have a coral bed by chance?

urban nebula
#

no

#

or actually yes

#

my friend confirmed it

boreal nova
#

there is a file, and oddly the issue between the pre update and the current is one item has changed name in the comparison

#

we have narrowed it to either the bed or the plaster wall

urban nebula
#

we will distroy it locally and put the save back on Nitrado

boreal nova
#

let me know how it goes

summer zealot
#

Hey guys, thanks for sharing!

So you got kicked out of the game from time to time because of this, right?

fallow crypt
#

<@&1494048605265465539>

boreal nova
#

Even on a local save, the issue realizes after the chuck that he base holds loads in, it crashes. We cant really seperate it, but its only that chuck of the map that has the issue.

#

we compared the origional files vs the updated and that was the one that had a different name in the file structure based off the item list we found

#

and its every single time, new games work, but nitrado is its own issue. i cant even reinstall the game

white wharf
#

Thank you for sharing this feedback with us, @boreal nova, I'll share it to our team

#

Are you currently having issues with your Nitrado server?

boreal nova
#

@white wharf sadly yes, I have been waiting on the help chat for 3 hours because it made me wait an our before it would let me open one lol

#

User-ID 11894806

white wharf
# boreal nova User-ID 11894806

Thank you, I'm doing some adjustments to your server backend in an attempt to resolve the issue. I appreciate your patience

boreal nova
#

I appreciate it, can you turn of the password requiremnt to?

#

I was going to, but I will be afraid to restart it lol

boreal nova
#

@white wharf how is it holding up? sorry for the trouble

urban nebula
white wharf
#

The adjustments are now complete, and your server is running again. Please check it on your end and let us know if you are still experiencing any issues. @boreal nova

boreal nova
#

@white wharf seems to be working again, thank you