#Game fails to launch after allowing application to make changes

1 messages · Page 1 of 1 (latest)

ashen furnace
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After launching the game from Steam/Nividia App/from direct file, the game starts to launch and prompts allow the BootstrapPackagedGame to make changes. Once allowed, it quickly flashes open the game and then closes, looping back around to allow the game again, repeating the process.

I have tried the following fixes so far:

  • Launching game as administrator
  • Launch options with the following: -dx11, -dx12, -windowed
  • Having the application set to not have full screen optimizations, run in admin mode, and compatibility modes for Windows 8, 7 and Vista.

I have also updated my BIOS to the most recent version available, as well as installed all Windows updates that are available when I check for updates.

glass sealBOT
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BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

fervent berry
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Start with DXdiag report, i doubt you'll have active game log file.

ashen furnace
fervent berry
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LogCore: Engine exit requested (reason: Run outside of launcher; restarting via launcher)
The game launched outside of Steam environment by your system.

  • On Windows 11, ensure the AI malware that is "Smart App Control" is disabled and is not blocking the game
  • Then ensure no other security app is blocking the game either
  • And if you set game or Steam executables to run as Admin, remove that flag
ashen furnace
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I believe that got it! First time it launched and it is into the character creator. Appreciate it!

Smart App was turned off and I did toggle off launching as Admin, so I suspect the main culprit was updating my BIOS and I missed turning off launching as administrator.

empty gorge
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Awesome, glad you have it working now!