#Unable to start the game

1 messages · Page 1 of 1 (latest)

undone summit
#

When clicking from desktop shortcut/ main exe/ steam client, black screen comes up and closes. In the taskbar I can see the windrose icon but that's it. Can't even get to the main menu.

CPU: Ryzen 7 4800H
GPU: RTX 3050
RAM: 16 gb ddr4

viral reef
#

LogCore: Engine exit requested (reason: SteamAPI failed to initialize, conditions not met)
Verify game files in Steam and remove any and all mods (if you use them), restart Steam client and ensure the game or Steam are not running with mismatched permissions (as admin on one of the executable).

undone summit
#

weird. Verified few times. Let me try again.

#

btw no mods in the files

#

Same issue

next sparrow
#

hello! Is it the first time you are laucnhing the game> Or have you played before?

thorny wagon
#

Following. Still haven’t figured out my permission issue

undone summit
#

Hi Drake, so apparently reinstalling fixed the issue for now. Will check again today

undone summit
#

Hi @bold loom/@frosty wraith still having the same issue again

#

As Arc pointed out earlier it is the same SteamAPI failed to initialize, conditions not met issue in the log.

viral reef
#

From my own monitoring you are so far the only one with this particular issue.

Do you have custom Steam client maybe ? Modified files in any way ?
Have you tried to completely uninstall the game, the demo and remove all leftover files manually ? (both in %LOCALAPPDATA% as well as from installation directory)

undone summit
#

I do have the demo folder. but no modified files whatsoever

viral reef
#

Worth a try for uninstalling both and clearing out every folder.

undone summit
#

ok I may have found a workaround. After verifying the files We need to put engine.ini at %AppData%\Local\R5\Saved\Config\Windows

#

every time we quit the game, it will remove the file

#

so if it doesn't open next time, we need to put it there again

bold loom
#

I think I saw a similar bug where someone launched the game as administrator, while the steam was started as regular user

#

Did you launch the game from outside steam?

undone summit
#

Nope. After the bug, I'm starting from steam

undone summit