#Fatal Error

1 messages · Page 1 of 1 (latest)

sonic hornet
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My Game Crashed from the beginning. I can Play.
Everytime i start the Game i get an Fatal error

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hot cipher
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Hi sir!

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Very sorry you have this issue

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Mind sharing dxdiag and client logs please? (see instruction below on where to find them)

limber cypressBOT
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BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

sonic hornet
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you diddn´t read my Post, right? I play with Linux, not Windows...

hot cipher
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Sorry that I probably can't help you atm, since we never really tested our client on Linux

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So we have no idea what kind of bugs you may have there

sonic hornet
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Other players on Windows also have the problem. Steam discussions etc are full of the error.
It seems to be my NVIDIA 5070 TI, and that I have a resolution of 5120«1440 / 144Hz.
Apparently Windroese's engine can't handle it.

hot cipher
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Oh yeah, I think 5120 is not supported atm

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We've added it to to-do list

sonic hornet
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That explains a lot, I hope you'll add that quickly. I still have a week of vacation, which I'd like to use;)

naive pendant
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if it can help

sonic hornet
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@naive pendant nope, but thanks