#Nitrado Infinite Restart Loop - 15 hours without fix

1 messages Β· Page 1 of 1 (latest)

safe jacinth
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User-ID: 12927878
It's been stuck in a restart loop for 12 hours now, I have a community of over 50 members waiting.

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I've tried to stop the server and restore a backup from before the issue, Tried force stopping and force starting it. Tried being patient, Tried waiting for support for 3 hours via the website. Getting nowhere

safe jacinth
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Nitrado Infinite Restart Loop - 12 hours in no support

safe jacinth
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Nitrado Infinite Restart Loop - 14 hours in no support

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The issue started at 3pm yesterday, Its now 5:30am

safe jacinth
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Nitrado Infinite Restart Loop - 15 hours without fix

safe jacinth
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Anything?

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@manic spear @celest jacinth @open patio @slim spire @lone rivet @surreal merlin @pine umbra @brittle smelt

slim spire
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Hey there im checking the server out to see what can be done

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We are at the moment overflowing with request so I understand that this can be very frustrating when no one reaches out

safe jacinth
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Okay thank you πŸ™

slim spire
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I'll try to make some adjustments to see if we can get it back up and running

slim spire
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So I managed to get it running now, checking to see if the logs are saying the same

safe jacinth
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Brilliant thank you so much πŸ™

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Just had a look and still doesnt show up on the server list or via the code

slim spire
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Yeah was testing it myself

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I will try something that worked for a client before to see if it works here

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Since I am downloading the world and its a tad slow can you try downloading it via ftp?

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As I assume the server is closer to you

safe jacinth
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Ill try now

slim spire
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Please do and once done see if loading it in singleplayer works

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So the plan was to download it load it in sp, reinstall the server and then upload the world

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It worked for a client before so might try this method

safe jacinth
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Okay sounds good, Ill let you know once ive downloaded and tried in sp πŸ™‚

slim spire
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Awesome I'll be on standby

safe jacinth
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I downloaded it and moved it to the saves directory, when I try to load into that save It isntanly kicks me back to the menu

slim spire
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Thats a bummer, can you try loading a different backup and downloading it again to see which one will load?
sorry for using you like this, its the fastest way

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Odd is that the whole world size?

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let me just reference it with the world on the server just to make sure

safe jacinth
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thats the compressed version but yes thats what it downloaded

slim spire
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Even compressed itd be an amazing feat since the world on your server is 667 MB

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Is that the same size on your PC?

safe jacinth
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Ill try downloading it again - seems about right from what I can see of the uncompressed version

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This part may be my error so I'll let you know asap haha

slim spire
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No worries take your time, we're troubleshooting together

safe jacinth
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same issue but I'm pretty sure I got the download right this time - hopefully

slim spire
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Is the unzipped version around 660 MB?

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This one is also much smaller for me

safe jacinth
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668MB

slim spire
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Yeah that ones good, darn bummer it isnt loading

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Will try it myself perhaps I will get a different result

safe jacinth
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Okay thank you! I believe that is also already a backup from before the issues arose

slim spire
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Loading into the world, fingers crossed

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You can leave gifs in haha I dont mind

safe jacinth
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Okay good haha!

slim spire
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So the world did load but then it stopped loading

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I was able to move but then i had the same thing

safe jacinth
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Darnit, Does this mean the world is dead?

slim spire
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Its weird i mean id say yes

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But it loaded and then not anymore

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I walked like maybe 8 seconds

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Trying to check one last thing to see how it will fare now that i have the save file

safe jacinth
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Do you think it may be an issue with how much is going on in the world? I've had people fighting to get in the past 2 days as I have 60+ people in the server and maybe Windrose itself just cannot handle the amount going on?

slim spire
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Oh wow that is a considerable amount

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Im unsure how the code works and if that causes issues since this like for you is new to us
But it is very handy information

safe jacinth
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Im not sure how many actual players got in and played due to the slot constraints but I'm very sure theres 20-30+ unique bases

slim spire
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Want to see if just loading a backup and not starting the server might work?

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If by any chance the server didnt affect it after starting

safe jacinth
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Fingers crossed again haha!

slim spire
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Yeah im gonna load it and then stop it before the server starts then you can download and check

safe jacinth
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Okay sounds good πŸ™‚

slim spire
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Grab it i managed to time it and stop it after loading

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ah wait

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Now its good

safe jacinth
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So do I download the world again?

slim spire
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yess

safe jacinth
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On it πŸ™‚

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I have the same issue as previously, It loads for a moment then sends me back to the main menu

slim spire
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You werent able to get in for some moment like I did?

safe jacinth
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Not even, I got the loading screen then poof back to main menu

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I also have an older PC so that may be part of it

slim spire
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Hmm that could be or not be the case

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Yeah im trying to check if there are any other solutions

safe jacinth
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Okay thank you again! I have to get to work now so wont be much help but I have full faith in you and thank you again ❀️

slim spire
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We're glad to be of help, I'll see if anything else is possible and will inform you on how it went