PC Cutting Power

[earnest urchin]

Hello!

My PC is cutting power when I launch Windrose, and when I manage to actually get into the game, and try to join my friend's world, it cuts power during the loading screen. Attached is my most recent log. Thank you!

I have already:
-Replaced my power supply today with a brand new out-of-the-box Corsair RM1000X.
-Ran sfc /scannow.
-Updated my GPU and CPU drivers.
-Verified game files.
-Ran DDU on my Nvidia GPU and installed my most up-to-date GPU-specific drivers.

Any help would be greatly appreciated.

[lofty fern]

Spontaneous shutdowns and reboots are always caused by system, driver or hardware mulfunction. It's not related to the game by any other means than it being a load or triggering a bug in the driver.

[drifting jacinth]

Good day sir, very sorry to hear that your are having issues.

Besides the log file, can you please share your dxdiag with me?

[real mesa]

BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

[drifting jacinth]

this

[earnest urchin]

@lofty fern @drifting jacinth Thank you both for the information. Earlier, when I was crashing, I was trying to join my friend's world, but since then, I have updated my BIOS, and am currently playing in my own world. I'm not sure if the issue will persist if I try to join my friend's world , so I will try that when he get's back online. But for now, I can play the game in my own world.

@drifting jacinth Would you still like me to send my DXDIAG txt file?

[drifting jacinth]

If possilbe - yes. And also, when you are sying that it's cutting power - you mean that are being dropped t oyour deskltop or main menu of the game?

[earnest urchin]

I will send it, and by cutting power, I mean my PC instantaneously turns completely off. No desktop, no restart, complete power loss.

@drifting jacinth

[drifting jacinth]

oh...

do you think you can show me a screenshot of task manager performance tab both CPU and GPU when yo uare playing the game?

this one

i want to see if there's overheating. going on

You can also try to see if you could set up game setting in Video tab close to this:

set max fps to 40 and framegen at x2, this should ease the load on both CPU and GPU in case you are encountering this due to overheating.