#Nitrato Restart Loop

1 messages · Page 1 of 1 (latest)

green minnow
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mi servidor esta restart loop @polar basin

broken osprey
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@carmine ridge @polar basin

real zodiac
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<@&1494048605265465539> pinging as Nitrado people are working in shifts

broken osprey
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Perfect! I have a pirate with scurvy waiting for his oranges!!!! XD

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TY

green minnow
broken osprey
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I realize the team is busy with server maintenance, but having persistent issues since 3 PM on a paid service is unacceptable. Many players only have this opening weekend to play, and it’s frustrating to spend that time dealing with technical problems instead of the game.

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We would at least appreciate some information regarding what is happening.

polar basin
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Hello, this is not a Nitrado user ID number

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You can see your Nitrado user ID number at the top right-corner of the page at nitrado.net

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Please provide it to us so we can take a look at your server

green minnow
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my id user, 12931907

green minnow
green minnow
polar basin
green minnow
faint pier
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Hello @green minnow our team applied some adjustments, can you restart your server and tell how it behaves?

green minnow
faint pier
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I'll take another look at it

green minnow
jolly sable
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I'm getting the infinite restart loop as well. Can I get some help on this?

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@faint pier Please and thank you 🙂

green minnow
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not your server

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opoen new post for you pls my server its on

wet galleon
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@jolly sable make a new post so its easier

jolly sable
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I did

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Just seemed easier to be in here since it was the same issue.

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Kinda wanted to know what the he did to get it going again so I can fix my server as well.

faint pier
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We try to assist everyone as soon as we can, we appreciate your patience, we know its frustrating 😅

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We are looking at it on our side too, and cooperating as much as we can with the involved parties. For now, submit a thread in #1493364524705775657 with your user ID and tag me please.

green minnow
maiden jackal
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room?

green minnow
maiden jackal
dense oak
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Checking on the server I managed to connect to it and didn't see a restart loop happening on the interface

green minnow
dense oak
green minnow
dense oak
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Will be checking on it

green minnow
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It can't find it, but it's active.

dense oak
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No worries im on site
Ill tell you how it goes

green minnow
dense oak
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Issuing a restart due to the new update might take a moment

green minnow
dense oak
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Yep im doing some of them

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Just checking to see how to resolve it

green minnow
dense oak
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The world might not be loading hence why
Im just checking to see what else might be the issue

dense oak
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I made the server active again gonna check it out fast

dense oak
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Still a restart loop will try something else

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Do you know how to use FTP?

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I will stop the server for you and see how it fares once youve followed the whole process

broken osprey
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We are copying the world; it will take a while, we will let you know.

broken osprey
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Is there no option to restart the server from scratch even if it means losing all the progress we had? We don't care since it is taking us too long to copy

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@dense oak

green minnow
broken osprey
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@mystic canyon it is possible pls