lusty horizon
As title says, I started getting this issue today, anytime I just click the inventory button on controller or keyboard my game just crashes for some reason, it happens on both multiplayer and singleplayer worlds
Ive tried validating game files, but didnt help, im not sure if there are log files I could post but I have it screen recorded. Thanks in advance ^^
Just tried on chests, its crashes there too
harsh hull
Good day sir, very sorry that you have encounterd this issue
can you please share logs with me? and your dxdiag as well
solemn raptorBOT
harsh hull
There is a known issue that while framegen is enabled some people encounter performance spikes.
If you could experiment with disabling framegen (if you are using it) it could be the source of thie sproblem (but i am just guessing here, need to see the logs to get a better understanding)
lusty horizon
sorry for the late response, I double checked framgen is off and still crashes
harsh hull
thank you sir, we are going to investigate this with out tech team.
jusdgin by the video you have some progression in the game, did this start to happen recently?
can you try to create a new character and see if you can acceess inventory o it?
lusty horizon
it was fine these past few days, it started today
ill try to create a new one ^^
harsh hull
did you install any mods?
lusty horizon
no I have not
but it does seem to be working on the new character
ive cleared tutorial and is working perfectly now ^^
harsh hull
we will look at the data that yo uhave provided and I will try to keep you ipdated if e find anything
lusty horizon
thank you! lmk if you need anything from my side
lusty horizon
tulip cape
Hello sir
Try to unpack this SaveProfiles folder instead of yours
Hopefully this will fix the issue
tulip cape
There was a broken symbol somewhere in code, which is super wierd because we have no idea how it broke (unless you used mods)
ID of one of inventory slots was corrupted
So if you have any idea how it could happen - would be helpful
But aside from that - have fun on high seas!
modern bear
@tulip cape my daughter started having this issue today as well. Let me know what you need and we will send it to help you troubleshoot the issue.
For reference... We are playing a no mod multi-player game on a gportal hosted server, we cleared an island and went back to our base. After offloading all our new items she crafted an iron axe and iron pickaxe, shortly after she was moving stuff into a chest and it booted both of us from server. We restarted the gportal server and then crashed the game three more times when she opened a chest.
Next I attempted to retrieve the iron tools from the workbench and had no problem, I tossed them on the ground and she cannot pick them up even though she has the prompt, then tried to open her inventory and we crashed again.
After that we went to Tortuga to see if it was something with the house, when she opened her inventory only she crashed.
From there I came here to discord and found this thread. We attempted to replace her SaveProfiles folder with the one linked above but did not have the success that Toleas did (assuming this is because it is not modified for her specific profile). Any help would be appreciated.
tulip cape
Ok, we'll see what we can do
modern bear
Would you like logs or gportal logs??
tulip cape
logs please as well (they are in Saved\Logs)
Yeah, please
From both client and gportal
modern bear
Apparently gportal just shows me the same log folder, so here is my logs as well.
tulip cape
Thx, looking into it
modern bear
Thank you for working on this for us.
tulip cape
@modern bear
modern bear
I am walking her through installing it now
it has been replaced, she is loading the game now.
@tulip cape This has solved the issue, thank you so much for the help.
tulip cape
It's alright, yw
meager topaz