#Crash on loading screen when joining a server
1 messages · Page 1 of 1 (latest)
good day sir, soory to hear that you are having issues.
can you please provide more details:
- what kind of server you are trying to play on? host from game \ self hosted dedicated server \ rented server
- can you enter and play an offline game?
- can you create a Host game?
- can the friedn that you are tyring to play can create a Host game?
- Where are you from?
- WHat is the name of your ISP?
- Rented/dedicated server.
- yes, I can play offline
- no
- they seem to be able to
- Australia
- TPG
What service are you using for your dedicated server?
can you please try to connect your PC to a hotsport from your mobile phone and try to connect?
I tried that, no difference, also the dedicated server is from the one that's advertised on the game menu. it's not mine, it's a friends one
can you remember, when you first tried to start a host, did you see a window appearing and asking you to grant permission to join networks?
yes, I also made sure the .exe files are whitelisted through my firewall/windows defender
on both public/private networks
Can you do this for me please?
Win + R - Enter "cmd"- press Enter
and paste these thees links in there (one by one, pressing enter after each time you enter a string) and show me screenshots afterwards:
curl -i https://r5coopapigateway-kr-release.windrose.support/ping
curl -i https://r5coopapigateway-eu-release.windrose.support/ping
curl -i https://r5coopapigateway-ru-release.windrose.support/ping