#Problem with steam cloud

1 messages · Page 1 of 1 (latest)

vernal kite
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Since there is a problem with saving if you play from multiple devices via Steam Cloud, I had to start from scratch. I lost everything and now I'm starting from scratch, so it is advisable to keep Steam Cloud active or not while waiting for a solution.

zinc kayak
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Good day! I am very sorry that you have experienced this issue. It is indeed true that our saves could get corrupted while syncing through Steam cloud.

It is currently advised to to not use cloud saves.

We are trying to understand why this happen and how we can adress this. But it could take some time unfortunately.

Very sorry you had this issue 🙁

vernal kite
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Thanks for the advice

orchid epoch
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Small correction to the message above - if you've had issues - we advice to NOT use clouds for now

zinc kayak
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@vernal kite had a typo in my previous message. Please do NOT use steam cloud saves.

jolly wharf
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Just to confirm - I've disabled steam cloud, enabling it could lead to loss of data? Would I be able to import my non steam cloud data later once a fix is found?

orchid epoch
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enabling it could lead to loss of data

yes

#

Would I be able to import my non steam cloud data later once a fix is found

Yes, steam cloud only syncs on launch and exit of the specific game and there is a way to force your local save upon the cloud

vernal kite
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ok then it's better to save on local storage, after a solution you can use the Cloud I understood correctly

vernal kite
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@zinc kayak

vernal kite
night bobcat
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What if cloud saves already syncing before backup of local saves?

#

Me, for example, now can't enter to the game witn endless loading screen

zinc kayak
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@night bobcat

good day sir, very sorry to hear that.

there were several possible solutions to that, but I'm afraid they not always work 🙁

Possible solution one:
Disable steam cloud saves
%Localappdata%\Local\R5\Saved\SaveProfiles(some numbers)\RocksDB\0.10.0\Accounts(some numbers)\CURRENT
Open with any text editor (notepad), it will contain text like MANIFEST-000005
In same folder look for file called MANIFEST-XXXXXX
If file name is not the same as from CURRENT step 3 - rename it to match step 3.

Possible solution 2 could be found in this video:
https://www.youtube.com/watch?v=XG3yeCZo42I&t=2s

Very sorry that you encountered this issue 🙁 we are looking into how this could be fixed.

YouTube
Clairvius
How fix Windrose stuck on loading screen and recover steam cloud save.

After a bunch of troubleshooting I figured out how to recover your save game on Windrose after getting stuck at loading screen.

▶ Play video
plush fossil
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i Have disabled cloud synch on my main system but that comes with the cavite pf not being able to play on GFN or my steamdeck or any system not my desktop. is there any details or info the team can share on the problem or how close/ inportant to the team is finding a soultuon to this problem Game is wonderfull at the moment but i really want to be able to play it more places.

zinc kayak
plush fossil