I was able to play the demo before but now after installing the full game, the game first crashed my whole PC a few times until I updated drivers. But now the game will open, and instantly close, repeating until killed.
Already tried to delete the whole SAVED folder and disabling Steam Cloud. And even tried to launch the game with Admin rights, which sadly did not help too.
Any idea what can be the problem?
#Game freeze the whole PC
fallow crane
vague ether
LogSockets: SteamSockets: Disabled due to no Steam OSS running.
You are trying to run the game outside of Steam Client and it is purposefully rebooting to regain SteamWorks connection.
By any chance, do you keep getting prompted by UAC/Security in Windows about the app wanting to access disk ?
fallow crane
No, Steam is running... Let me try again, maybe the Admin mode on the client is messing with it.
vague ether
It's not about Steam not running, it's about the game being launched outside of it (i.e. directly via the exe or from a desktop shortcut there of).
fallow crane
No, I was starting it through the Steam... But it seems like the Admin mode on the game was saving me from PC freeze. After getting rid of it, my PC froze for 10 minutes until I restarted it.
Game freeze the whole PC
karmic mica
So can you please give me more details please? You just launch the game from steam and it freezes your PC?
pearl flare
I cant find where to post this.. but similar issue clicking play on steam and it cycles back to a play button and never launches
fallow crane
So can you please give me more details please? You just launch the game from steam and it freezes your PC?
Yes, the whole PC just freeze. Even waiting for 10+ minutes did not help at all.
cunning ivy
Good day sir, very sorry for not comming here earlier.
Can I ask a few questions to better understand your issue please.
- You started the game for the first time and it crashed?
- You nbever was able to get to main menu?
- You tried deleting the SavedProfile folder and it still didn't help you?
Also can you please try to launch the game one more time and send me logs after you crash.
latent cobaltBOT
fallow crane
- You started the game for the first time and it crashed?
- You nbever was able to get to main menu?
- You tried deleting the SavedProfile folder and it still didn't help you?
It's OK, its weekend.
OK, let me try to describe it because it is possible that I did not write it properly the first time.
I was able to play the demo, and after that, I waited for the full game.
I uninstalled the demo and installed the full game. When starting the first time the full game, my whole PC threw me a blue screen and restarted a few times to recover. After that, I updated my drivers because I had not touched them for months. That led to PC freeze when I started the game. After that I set up up Admin mode for the game to start, which led to an issue where the game started, and closed itself immediately in the cycle until I clicked NO.
So to answer your questions:
- Yes, the full game crashed for me the first time.
- Only in demo, but in the full game, never.
- I deleted the SavedProfile and disabled sync with Steam saves, and that still did not help.
Because the game freezes but does not crash, I am expecting that there is no crash report in the logs I provided, right?
Maybe I can try to downgrade the Steam version to some older version, if you have a beta branch on Steam.
Additionally, just to confirm, this is the only game that is creating a problem for me. I played lots of different games, but only this one is killing my PC.
One thing I was thinking about was reinstalling my drivers, but I did not want to do that yet...
cunning ivy
Can you see if you have anything in the logs folder:
if there are any logs can you send them to me please
fallow crane
I was working on it but my PC crashed after I started the game 
moment please.
So.... In this try, I deleted saves again, confirmed that the Steam saves are disabled and I was able to get into screen where you create your character before I got message Your PC ran into a problem and needs to restart
cunning ivy
glad it is solved! please keep the steam cloud saves disabled for now, there's some dark magic going on that we do not understand yet, and sometimes the same might get ocrrupted on first launch apparetnly this is something that happened to you
fallow crane
I would not call it solved yet, because the game still crashed my PC... But I will try to delete the saves again and try again. This is really strange to be honest. In my case it seems like my saves get corrupted every time I start the game. Which is strange.
OK, now it crashed the PC again immediately after starting the game without getting into the character creation menu
cunning ivy
sorry about that.
your spec looks very good... and I can't remember seeing many issues with similar configs.
perhaps updating drivers could help
fallow crane
Hmmm... I updated my NVIDIA drivers yesterday to version 596.21. I will check tomorrow and try to reinstall them.
fallow crane
OK, I was finally able to get through the crash into the main menu.
The first time I crashed on character creation screen.
On the second try, I clicked through the whole menu to skip character creation.
I saw in a different thread something with Launch options, so I tried them and it worked.
+fps_max 60 -windowed -w 1280 -h 720 -novsync -novid
I am expecting that some of these do not work for your game but at least it helped me to get somewhere....
Now, I need to fix an issue with me not able to connect to the friend server because I am stuck on joining screen for the last 10 minutes.
cunning ivy
very sorry you are having so many issues!
Possible issues and how to solve them:
-
Something just went wrong within network set up
It is quite common that something could go wrong just because your machine or your router worked without rebooting for a long time. Turning it off and on again sometimes can do magic… we don't know why, but before trying other things, try doing the basics:
a. Reboot your PC
b. Shut down Steam and relog
c. Reboot your router
d. Check the game's file integrity- Block by your ISP
We are seeing that quite a few ISPs are blocking access to our backend service that help player to connect. We do not understand why this happens yet, but we are trying to reach out to them and try t address this. A few has already replied and unblocked us allowing players to play normally, however this process could take time.
a. If your ISP has any sort of app or a website where you can turn off additional security settings - try doing this, it could help
b. If you know a place where your ISP shows a list of blocked sites - try looking for something that has windrose.support in it - this is us! Please unblock!
c. Try connecting via different connection services (even if you are from NA, if you can not connect with your friends, try selecting Asia or CIS and see if it works for you)
d. We cannot recommend to install any third party software, but quite a few people reported that using apps like https://one.one.one.one/ or similar to this one could help to bypass this block untill it is lifted by ISPs- You network settings priorities IPv6 over IPv4
- Block by your ISP
The game is currently architected to use IPv4, so if your IPv6 priority is much higher there could be connection issues. Disabling IPv6, or increasing IPv4 priority could sole that issue.
https://playwindrose.com/faq/#faq-ipv6
fallow crane
Thank you, I will try some of these things tomorrow and we will see.