#Connecting to server causes it to crash "Character nullptr"

1 messages · Page 1 of 1 (latest)

safe knoll
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Lots of people having server issues at this moment, but the logs they're posting are different
If anyone tries to connect to my server, which was running fine an hour ago, the same error occurs on the server, causing it to crash, as well as the client
Relevant portion of the log appears to be

1 processed items:
     1: '' (UR5DataKeeperForServer_Account::OnCoopAccountBLConnected):                                       Waits   2 ticks. Added at 2263. Character nullptr, PlayerState nullptr, Controller nullptr, Account R5DataKeeperForServer_Account_2147480476, LastIsNotReadyReport !DefaultPlayerView. (D:\Source\Build\work\gameRepoCheckoutDir\Source\R5DataKeepers\Private\R5DataKeeperForServer_Account.cpp:361)
 [D:\Source\Build\work\gameRepoCheckoutDir\Source\R5DataKeepers\Private\R5DkAccountTracker.cpp:558]
[2026.04.17-18.05.22:535][267]R5LogNet: Error:              [002267] FR5NetModule::StartupModule::<lambda>              ASSERTION FAILED: result.bytes_transferred == buffer_->Length() [D:\Source\Build\work\grpcRepoCheckoutDir\src\core\lib\event_engine\windows\windows_endpoint.cc:355] [D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5Net\Private\R5NetModule.cpp:35]
ember oxide
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getting the same thing right now, got disconnected back to main menu while building and when trying to reconnect to the server it just crashes to desktop

safe knoll
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I had this issue this morning shortly after the hotfix, and then it resolved itself, so I can only wonder if whatever relay server they're using to handle the connections is down? My friends put 3-4 hours into the server this morning just fine before I logged in and the whole thing failed, now nobody can log in.

ember oxide
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just tried to reconnect again with a vpn and it worked fine

safe knoll
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so it's probably related to the port 3478 issue in the faq. I don't have a vpn to test with

viscid bear
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Try free cloudflare one maybe

safe knoll
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hmm, unfortunately still no dice

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Test-NetConnection to windrose.support port 3478 doesn't work on cloudflare warp either

ember oxide
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so disconnecting from the vpn and reconnecting to the game without it worked fine thats strange 🤣

viscid bear
safe knoll
ember oxide
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nope