#nitrado server issues

1 messages · Page 1 of 1 (latest)

charred stirrup
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@warm bear

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I’ve been trying for about an hour to start my server on Nitrado, but it won’t run properly. It shows that the server is starting, and it actually starts for a few seconds, then suddenly restarts. After that, it gets stuck in a constant restart loop and never fully starts.

I’ve tried multiple times, but the issue is still happening.

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@warm bear

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<@&1354821664998817822>

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<@&1354821664998817822>

gray citrus
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Do not tag Moderators for this matter, thank you.

charred stirrup
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@tender grove

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@upper sandal

warm bear
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Hello @charred stirrup, I'm doing some adjustments to your server backend in an attempt to resolve the issue now. I appreciate your patience!

charred stirrup
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thanks

charred stirrup
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anything yet ?

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@warm bear

warm bear
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Unfortunately, there appears to be an issue with the world file not loading on your server, which is causing it to get stuck in a restarting loop. I'm escalating this issue internally so it can be reviewed and resolved as soon as possible.

I will get back to you as soon as I have an update. I appreciate your patience.

charred stirrup
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thanks, take your time.

warm bear
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Unfortunately, your world save file appears to be corrupted now, and there is no possibility to recover it @charred stirrup

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In this case, you could either try to restore the latest server backup available to potentially resolve the issue with your world file

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If that does not work, it'd be necessary to completely reinstall the server and start with the world save from scratch

charred stirrup
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hmmm

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so you can restore the last backup ?

warm bear
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Under Tools > Restore Backup

charred stirrup
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yah i do this solution but it didn’t work

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i’ve been playing in this server for a while and i have a lot of materials pls is there any solution ?

charred stirrup
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Also, my friend is a streamer, and if the server doesn’t start or gets reset from the beginning, it will completely ruin things for him. So please try to find us a solution as soon as possible.

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@warm bear

warm bear
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Hello @charred stirrup, I see that your server is now running. If you experience any further issues, please let us know

charred stirrup
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ok

charred stirrup
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hi @warm bear

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i think the same issue comes back

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the server is updating for a while with out being updated or started

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sorry for the bothering it’s on now

warm bear
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No worries, please let us know if you encounter any further issues