#[Save One PC] Unable to launch into world

1 messages · Page 1 of 1 (latest)

ionic bluff
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I click Play on the main menu can no matter if I join my world in Solo/Co-op it says loading and then brings me back to the main menu after a while making me unable to play the game even though it was working fine last time I played a few hours ago.

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I've attached the Saved folder with my world and save files

📎 Saved.zip
wind grove
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Good day sir!

ionic bluff
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Hello!

wind grove
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May I ask if you have been playing on several devices lately?

ionic bluff
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I have not.

wind grove
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Have there been any crashes while you played?

ionic bluff
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I have not experienced any crashes no. I last played at 5:25~ PM CEST and then quit the game and came back a bit later when I finished my food and then I couldn't launch it anymore in co-op and solo mode.

wind grove
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Can you please do the following sir.
DIsable Steam Cloud saves for the game
Reboot your PC

Try to enter on offline world

ionic bluff
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Will do so now

ionic bluff
thorny idolBOT
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BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

wind grove
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Can you please find your Saves folder

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it's over here

image.png
ionic bluff
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I've attached it already

wind grove
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yeah, sorry. Can you make a copy of SavedProfile folder, put it asisde and delete the folder after that

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and try to launch the game afterwards

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i've got a feeling that your save might have gotton corrupted 🙁

ionic bluff
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Is there no way of rolling it back before corruption or something?

wind grove
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okay... theres stil la chance to restore your save... give me a sec...

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it doesnt always work.... so i cat not guarantt this, but let's try.

  1. Disable steam cloud saves
  2. Bring back your old SaveProfiles folder
  3. Go to: %Localappdata%\Local\R5\Saved\SaveProfiles(some numbers)\RocksDB\0.10.0\Accounts(some numbers)\CURRENT
  4. Open with any text editor (notepad), it will contain text like MANIFEST-000005
  5. In same folder look for file called MANIFEST-XXXXXX
    If file name is not the same as from CURRENT step 4 - rename it to match step 4.
ionic bluff
wind grove
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that's very sad. 🙁
I am very sorry that you have experienced

im looking at your save file to see if I can do soimething

ionic bluff
wind grove
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so... with that save you sent me you were not able to load into the game?

I copied it to my PC and I managed to load... the world looks like it didint survive, but the character is still there.

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All progress \ quests and such is stored on the character... so it may not be a completely clean start

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but I'm afraid I can not help you to resotre the world, very sorry about that 🙁

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I think if you can try to reinstall the game and try to apply your old save, you should also be able to get your character back

ionic bluff
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I would've expected there to be past saves so I can roll back my save to try and fix it but it didn't seem like that was a possibility which I find a real shame as this means I've lost over 10 hours of my world progress

wind grove
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I'm very sorry that you have encountered this issue sir :(, I could recommend disabling steam cloud saves for now for the game, but there is nothing I can do ehre. I'm very sorry.

We are investigating why this is happening, but we do not understand the root cause yet.