I was playing with my friend with no issues the other day. Suddenly, on April 16, hes not able to join my game but I can join his? Whats going on?
#[1.1.1.1] Server Not Found
analog badger
sudden oxide
Hello @analog badger !
very sorry that you have isseus with the game 🙁
can you please provide more details:
- what kind of server you are trying to play on? host from game \ self hosted dedicated server \ rented server
- can you enter and play an offline game?
- can you create a Host game?
- can the friedn that you are tyring to play can create a Host game?
analog badger
- Host from game. 2) Yes. 3) Yes, Im hosting the game. 4) Yes he can.
I can join the game when he hosts but he cant join mine - gives a Server not Found message.
sudden oxide
wherea re you from? and what is the name of your ISP?
We see issues around the world where diffeernt ISPs are adding us to their black lists which creates issues, thisi swhy im asking
also can you and your frind do this for me please:
Win + R - Enter "cmd"- press Enter
and paste these thees links in there (one by one, pressing enter after each time you enter a string) and show me screenshots afterwards:
curl -i https://r5coopapigateway-kr-release.windrose.support/ping
curl -i https://r5coopapigateway-eu-release.windrose.support/ping
curl -i https://r5coopapigateway-ru-release.windrose.support/ping
sudden oxide
are you on the same netweokr with your friend by any chance?
analog badger
no hes from US
sudden oxide
can he do the same exercise please?
Win + R - Enter "cmd"- press Enter
and paste these thees links in there (one by one, pressing enter after each time you enter a string) and show me screenshots afterwards:
curl -i https://r5coopapigateway-kr-release.windrose.support/ping
curl -i https://r5coopapigateway-eu-release.windrose.support/ping
curl -i https://r5coopapigateway-ru-release.windrose.support/ping
and share screenshots as well
analog badger
hes not online but I'll ask him later
sudden oxide
I can join the game when he hosts but he cant join mine - gives a Server not Fou...
my best guess right now is that his ISP could be blocking us... but i need to see the screenshots to be sure
what we have seen is sintalling and running this: https://one.one.one.one/
could be helpful
sudden oxide
we are working on a propper solution to resolve these things, but it could be quite hard and could take time
analog badger
ok thank you
sudden oxide
thank you! I hope this will help you to resolve the issue and very sorry that it casue problems. please let me know if it works, if it doesn't we could try to do omething else
(also if you play Riot games - disabling Vanguard could also help!)
analog badger
Hi Drake just wanted to let you know we fixed it. His ISP was Spectrum - so he turned off Spectrum Security Shield in the settings and it worked. Thank you for your assistance.