Nitrado server loop reboot

[sand skiff]

Hey, 😉

Since the update, the server is in loop reboot and create a new world otherwise we have our save..

User ID : 6322245
Service ID : ni9352260_95214

[violet marten]

Hey guys <@&1494048605265465539>, we might need some help here

[raven bolt]

Hey! If you're okay with it, we can try making some adjustments on our end and see if that helps with the reboot loop.

Typically once started the system takes about 20-30 minutes for this to complete. If you are cool with that, let us know and we'll get it started.

[sand skiff]

Yes no problem, do you confirm that we'll not loose any save file ? 😅

[raven bolt]

It would keep the files as they are. 🙂

[sand skiff]

Perfect mate 😉 good luck for all the tickets !

Thanks to you 💛

[raven bolt]

No problem! I'll get that started. After that, my colleague will be taking over for a bit. I'll let them know to inform you once it's done though!

[sand skiff]

Perfect !

[timber berry]

Hello @sand skiff! The adjustments to your server are completed, it seems now to be running

[sand skiff]

Nice mate 😉

Do you confirm that we can restart if we need later ?

[timber berry]

Of course, you should be able to restart it later if you want

[sand skiff]

Perfect, let me test and let you know ^^

[timber berry]

I see that it is still working properly, right?

[sand skiff]

Yes mb, i was at work ^^

Perfectly like a charm 😉

[timber berry]

Perfect!

[sand skiff]

Hey mate, same problems with the server..

loop reboot ^^

[cinder dragon]

I'll check it 😄

It's started, and seems that is having activity, do you still need help?

[sand skiff]

Yep, Completely fixed yesterday, but since the update, like the other day, it's unfortunately stuck in a reboot loop. 🤯

I'd like to stop bothering you, but it's quite annoying, especially since we don't have control over it 😅

Thanks in advance 🎉