#Im having constant crashes in Windrose, usually already in the menu or shortly after loading further

1 messages · Page 1 of 1 (latest)

turbid tulip
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Important context:
I was able to play the game normally before.
These crashes only started after the hotfix on April 16.

I also already:

deleted the old Saved folder completely
went through all official troubleshooting steps
after that, I also tried to troubleshoot the problem further together with ChatGPT, including additional log analysis and custom config changes

My system:

GPU: RTX 2070 8 GB
OS: Windows 11 25H2
Driver tested: NVIDIA 595.71 (I also tested a newer driver before)
Game version: current build from April 16, 2026

What happens:
The game crashes in the menu or shortly after progressing further. In earlier logs, I got this fatal error:

Transient allocator failed to allocate Buffer Lumen.RadianceCache.PriorityHistogram

From the logs, it looks like the crash is happening in the UE5 D3D12 renderer, likely related to Lumen / Virtual Shadows / DX12 / VRAM allocation.

What I already tried:

verified game files in Steam
restarted PC and Steam
deleted/reset local config files
deleted the old Saved folder completely
deleted shader caches
used launch options: -windowed -ResX=1280 -ResY=720
rolled back NVIDIA driver to 595.71
created custom .ini files to disable / lower:
Lumen
reflections
virtual shadows
volumetric fog
other scalability settings
followed the official troubleshooting steps first
after that, I also did further troubleshooting with ChatGPT, including reviewing logs and trying additional config-based workarounds

Important detail:
Even after creating custom config files, the logs still show settings like:

r.ReflectionMethod:1
r.DynamicGlobalIlluminationMethod:1
r.Shadow.Virtual.Enable:1
r.Lumen.DiffuseIndirect.Allow:1

So it seems like the game may be overwriting or ignoring local renderer overrides.

Summary:
At this point it looks like a game-side UE5 / DX12 rendering bug rather than a corrupted install or save issue, especially since the problem only started after the April 16 hotfix.

Logs are attached.

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Im having constant crashes in Windrose, usually already in the menu or shortly after loading further

shrewd maple
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Same problem here

iron idol
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Hi! Can you please provide dxdiag info?

turbid tulip
iron idol
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And how do you play? (I know it might sounds irrelevant but it may be not) Do you host a server or play solo/offline?

turbid tulip
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I bought a Server a Gportal. Friends are playing on it right now. But the crash happens alls the time. It doesnt depends obn the mode. Interesting.. if I stay like 5 minutes ins thee menu and do noting. Suddenly the game still crarshes and Im back to Win11

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So its relevatet to some grapic driver issueues

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nothing to do with the server connec

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Before the Hotfix on 16.4 everthing was fine. So it has something to do with the hotfix

iron idol
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Ok, thanks for important details

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CAn you please give me .zip with whole your saved folder?

%localappdata%\R5\Saved\

turbid tulip
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Sure. just a minute

iron idol
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Awesome, thanks

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Please give us some time to investigate

turbid tulip
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Sure. Do not hurry. You are Welcome

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Thank you for your instant support ♥️

proven helm
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replying here to monitor - we're having the same issues on our g-portal server

iron idol
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This one is not connected to G portal

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Don't hijack other threads please, thankls

iron idol
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So from the looks of it we can deduct two things

  1. RAM is your main limiting factor. If it's possible - try rebooting and then launching only game and see if issue remains.
  2. You have a lot of crashes on... a lot of different things. It looks like your RAM may be failing. I would suggest to do any RAM test and see if it's alright
turbid tulip
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Thank you for the answer.

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I did the RAM failure Test. Everything is fine. I closed every unnecessary Task in the Backround. When Windrose is runnig the RAM is at ~54%. The crash still happened in the loading Screen. Here is the Log from the latest crash.

iron idol
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Let me take the logs

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@turbid tulip Any change you have crash dumps? they should be located in one of two places

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%localappdata%\Local\R5\Saved\Crashes
%localappdata%\Local\R5.sentry-native

turbid tulip
iron idol
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Lemme take em

turbid tulip
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Hey, finally I found a fix for me:
I created an new local Windows User Profile. Under the new profile the crashes doesnt happen anymore 🙏🏻