#Game keeps returning to title screen when loading a world

1 messages · Page 1 of 1 (latest)

reef lion
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Hi, I'm having an issue with the game.

Whenever I try to load into a world to play, I keep getting sent back to the title screen repeatedly. I can't enter the world at all.

I'm Japanese, so I apologize if my English is not perfect.

Does anyone know what might be causing this or how to fix it?

Thanks in advance!

grim crow
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Hi! Are you trying to play solo offline, host, or join some server?

reef lion
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I'm trying to play solo offline.

grim crow
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Have you played in this world before? Or it's newly created one?

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Also please tell if you have experienced any game crashes before

reef lion
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I've played both solo and online before, but this is the first time I've experienced this kind of bug.

grim crow
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Havy you played from multiple devices? Or 1 PC only?

reef lion
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I've been playing on multiple PCs.

grim crow
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Ok, give me a minute to investigate

viscid heron
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hi, im having the same problem, me and my friend just bought the game right now, im trying to boot a server, and keeps returning to title screen

grim crow
viscid heron
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ok

grim crow
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And do you have accessa to other PCs you've played on?

reef lion
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Yes, I have cloud saves enabled.

After playing multiplayer, I tried to play solo, and that's when the cloud save conflict happened. Could that be the cause?

grim crow
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Yes. You can help us a lot if you do the following.

  1. Turn off the game.
  2. Disable cloud save on your current PC
  3. Press Win+R -> %localappdata%\R5\ , make .zip archive of "Saved" folder located there and send it to me.
  4. On your other PC you played on, do the same - press Win+R -> %localappdata%\R5\ , make .zip archive of "Saved" folder located there and send it to me.
  5. After that go to https://store.steampowered.com/account/remotestorage, find windrose and give me screenshot of files located there as well

Sorry for a lot of steps, but we're really trying to fix cloud saves issues

reef lion
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Sorry, my other PC is at my workplace, so it might take some time. The earliest I can access it is Monday.

grim crow
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Ohh

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Then skip step 4 for now and do the rest please

reef lion
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Home PC:

grim crow
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Press Show files

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And screenshot it like this please

reef lion
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Sorry, I retook the screenshot.

grim crow
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Awesome, thanks!

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Give me some time to investigate if we can save your world

reef lion
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I missed that there was another page earlier, so I'm sending it just in case.

grim crow
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Thanks, taking them

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Can you please also give .zip of steam logs?

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C:\Program Files (x86)\Steam\logs

reef lion
grim crow
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Thanks

grim crow
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So to try and recover your world, please do the following.

  1. Turn off the game
  2. Go to the Worlds folder %Localappdata%\R5\Saved\SaveProfiles\76561198978114754\RocksDB\0.10.0\Worlds\
  3. Delete corrupted world folder (you may identify corrupted one by looking at it's name in worlddescription.json)
  4. Launch the game (steam will start syncing cloud save - let him do it)
  5. See if world if fixed.
  6. Regardless of result of previous step - please send me %Localappdata%\R5\Saved folder one more time
reef lion
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I tried recovering the world, but the same issue still occurs. I can't open it, and it keeps returning to the title screen.

grim crow
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Seems world is corrupted beyond repair then :(

If it's possible may I ask one more thing - when you get back to work on monday, before launching game - archive %Localappdata%\R5\Saved\ from your work PC and send it to my DMs? (I will send friend request if you don't mind)

reef lion
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Okay, I understand.

I'll send the files from my work PC on Monday before launching the game. I don't mind the friend request.