Please help us fix this, this happened earlier after the game update.
NITRADO ID: 12918230
#Our nitrado server keeps restarting.
dusk arrow
<@&1494048605265465539>
ocean thistle
Please help us to fix this.
The issue happens when all members or friends join the server after I restart it, the loading screen stays active, and then the server crashes without the cause being known.
quiet stag
Hey there. Let me take a look
opaque ingot
Oo na lang
ocean thistle
Yes, please. we are patiently waiting for this issue to be resolved, and we would greatly appreciate your response regarding this matter.
quiet stag
I do see a crashstack but, I'm not sure exactly the cause in this case.
What I'm going to suggest we do is I can reinstall the server but I'll download the world first and then upload it once more when the server is reinstalled.
Would you like me to try that to see if we can get this working?
opaque ingot
that would be appreciated. how long would that take?
ocean thistle
How long does it take?
opaque ingot
@static steeple
ocean thistle
We're okay on that and we want to know how long does it take to fix/download or reinstall etc..
quiet stag
Depends how big the save is. But the last couple times I've done it, usually closer to 45 minutes (but do use that as an estimate, I'll also let you know what I'm generally doing at that time with the server.
dire canopy
go my friend , do it
ocean thistle
i see, we're okay on that.
dire canopy
we're all waiting my friend
quiet stag
Alright let me try that.
opaque ingot
also, would it be possible that would be more slots per server in the near future?
hasty sphinx
yes please sir
static steeple
loveyou sir thank you
ocean thistle
what do you need on our side? let us know
quiet stag
what do you need on our side? let us know
Nothing specific yet! I'll need you to test it once it is done but, I'll let you know when that time comes around!
ornate nebula
quiet stag
Absolutely!
dire canopy
okay we will wait we play dota okay my friend thank you
ocean thistle
alright, thank you alexis!
I look forward hearing from you in 45minutes i guess?
quiet stag
Have fun! And I'll keep you posted here. I'm stopping the server so I can get those files downloaded.
ocean thistle
Alright! Thank you Alexis! Very appreciated.
dire canopy
no no my friend not resolved yet
dire canopy
quiet stag
As a heads up, I am still downloading it. It's a bit long because I'm far away from that location. But I will let you know as soon as it is completed. 🙂
dire canopy
🙂 okay my friend
dire canopy
any updtes?
quiet stag
It's unfortunately still downloading (Taking much longer than I would have hoped) but almost there finally.
quiet stag
Onto uploading. Once it's uploaded I'll change the world setting to make sure it's the right one.
As a heads up, your invite code probably will have changed (It'll be in the webinterface)
Almost there and thanks for your patience! 🙂
sudden ridge
thank you so much bro me and my friends are still waiting 🙂
quiet stag
It's reinstalled and reuploaded. Let's see if it starts up this time 🤞
Also the password would've changed with the reinstall as well so make sure that you check that and if you want to change it, feel free to change it.
Also I'm out for the day pretty soon but a colleague of mine will be picking up in my place. So if you need anything just let us know!
dire canopy
oky we will updte you if we keep disconnecting
sudden ridge
thank you so much bro your the best
quiet stag
No problem! Happy to help!