#I can not load the Game

1 messages · Page 1 of 1 (latest)

thick breach
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Hi, (translation with CoPilot) since this morning after about 15+ minutes I only get a background screen with the option to quit the game. I cannot load the game itself. Windows 11 and NVIDIA are up to date. The game was reinstalled. The error remains...
Best regards,
Anselm

mystic pelican
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Hi!

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Have you played before or this is your first time playing?

thick breach
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I have been playing since the beginning of the demo and with the start of the Early Access....

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Yesterday i update Win11 und NVIDIA....

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ca. 19min Loading

mystic pelican
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Have you had any crashes?

thick breach
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No yesterday evening i go out of the game and today at 06:00 Uhr i have the Problems

mystic pelican
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Have you played from multiple devices?

thick breach
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No, i payed solo

mystic pelican
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No, I mean have you played using different computers or maybe steam deck and PC

thick breach
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No, i played on PC i have no Steam Deck

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But i have a Laptop. I have played on him yesterday evening

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and now i played on my "Big"PC 🙂

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i right i played on 2 PC this game

mystic pelican
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Ok, can you check if game works correctly from laptop right now?

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We have issues with corrupted cloud saves when using two devices

thick breach
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sry for my english my school english is bad

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I have checked this, its the same Error on Laptop

mystic pelican
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Seems like your cloud save is corrupted then.

I may try fixing it, but it's not guaranteed sadly.

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%localappdata%\R5\Saved\ - can you please send me this folder archived?

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Win+R -> %localappdata%\R5\Saved\

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From the last device you've used

thick breach
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Oh sorry, i delete the save files

mystic pelican
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D:

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Maybe you still have it on your PC?

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Or you deleted it from both PC and laptop?

thick breach
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only from PC

mystic pelican
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Can you give me this folder from laptop then?

thick breach
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know isit on my laptop

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oh discord says that i cannot give you folder "not the right typ"

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C:\Users\andre\AppData\Local\R5\Saved

mystic pelican
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Archive it into .zip

thick breach
mystic pelican
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Ok, so lets try following

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On the same machine, find C:\Users\andre\AppData\Local\R5\Saved\SaveProfiles\76561198138282916\ - and delete RocksDB folder

thick breach
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ok

mystic pelican
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After that disable steam cloud saves

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After disabling steam cloud saves - unpack this rocksDB folder instead

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And then try to launch the game

thick breach
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Ok thank you i try it

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Ok thats not my game 15 minutes and its loaded and loaded and loaded. I will not loaded i will play 🙁

mystic pelican
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So it didn't help?

thick breach
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No sorry it was 16 Minutes and its loaded and loaded, but its ok

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Thank you for your help

mystic pelican
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Well, that means your savefile is fully corrupted

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The only thing you can do it disable cloud saves

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And then just delete %localappdata%\R5\Saved\ folder

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Game will work again but you will lose all your progress :(

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Sorry for that

versed quail
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i have the same problem i looked in r5 files cant find saved folder only played on a dedicated server but does it mean your char wil be wiped if you delete those saves?

mystic pelican
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Yes it means that it will be wiped