#Crashing on Startup

1 messages · Page 1 of 1 (latest)

lone cypress
#

Hey I'm helping out a friend this is the issue he's having.

Every time I start the game it crashes my whole pc. It did this for the beta too. I got an error, but its the most general: "PC did not cleanly shut down."

Also no data in this folder: C:\Users%USERNAME%\AppData\Local\R5\Saved\Logs

Any thoughts or ideas?

Specs:
OS:
Windows 11 Pro 64-bit
CPU:
Intel Xeon W 2135 @ 3.70GHz 49 °C
Skylake-W 14nm Technology
RAM
32.0GB DDR4 @ 1066MHz (15-15-15-36)
Motherboard
LENOVO 1036 (CPU0) 45 °C
Graphics
LEN P27h-10 (1440x2560@59Hz)
8176MB ATI AMD Radeon RX 5700 XT (MSI)
SLI Disabled
CrossFire Disabled
Storage
931GB Samsung SSD 870 EVO 1TB (SATA (SSD)) 32 °C

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frail creek
#

Spontaneous reboots and shutdowns are always caused by the system, driver or hardware malfunction.

That's a lot of things to go through, anything from 5700XTs being known to overheat, to power supply not delivering enough power or overheating in and of itself, buggy AMD drivers can also cause this.