#i cant log in to my server.
1 messages · Page 1 of 1 (latest)
Hello!
very sorry that you are having issues with the conenction 🙁
Can you please share a few additional details?
Are you using this server just on your own, or your friends can connect there and you can not?
Where are you from and which ISP are you using?
Hello. im from the uk. my friend is trying to use it aswell but has the same problem. im using virgin media as my ISP
got it thank you
can you do this for me please?
Win + R - Enter "cmd"- press Enter
and paste these thees links in there (one by one, pressing enter after each time you enter a string) and show me screenshots afterwards:
curl -i https://r5coopapigateway-kr-release.windrose.support/ping
curl -i https://r5coopapigateway-eu-release.windrose.support/ping
curl -i https://r5coopapigateway-ru-release.windrose.support/ping
Here you go
do you know if your ISP has any app or service where you can see sites that are blocled for you?
i,ve had a good look but cant find any sites that are blocked on my ISP app. there was a security function on it that said it blocks some sites, Ive now turned that off
i still cant log in. im off to bed. i will try again tommorow
still no joy. ive tried everything i can my end.
very sorry sir for late response
jusdging by the results above i can clearly see that you do not have access to our services that enable connection to various servers. perhaps it could take some time to apply these changes? or maybe try to restart your router?
we are currently workin on various fixes that we hope could solve this, however it could take a little bit of time before we can finish this update.
meanwhile what i can recommend doing, and what i belive could help you in the current scenario before our fix is ready (no guarantee, but it helped alot of people) - you can try installing this app https://one.one.one.one/
Install the free app that makes your phone’s Internet more fast, private, and reliable.