Can't join my friends server after trying for hours. I have tried your troubleshoot recommendations and nothing has worked. They are a dedicated server but prior to that, I was unable to join their regular server as well.
#Keep getting "server not found" messages
distant thistle
vital sentinel
Hello @distant thistle
Very sorry that you had issues with the game and can not play with your friends.
Just a little clarification. Is it a rented dedicated server or a self hosted dedicated server?
distant thistle
I'm currently trying to join their rented dedicated server through nitrado
vital sentinel
gotcha
we;ve got Nitrado support people that I will ask for help in a minute, but before we do that can you please do a few things for me please
Win + R - Enter "cmd"- press Enter
and paste these thees links in there (one by one, pressing enter after each time you enter a string) and show me screenshots afterwards:
curl -i https://r5coopapigateway-kr-release.windrose.support/ping
curl -i https://r5coopapigateway-eu-release.windrose.support/ping
curl -i https://r5coopapigateway-ru-release.windrose.support/ping
distant thistle
vital sentinel
thank you very much!
Hello <@&1494048605265465539> , do you belive you can try to help here?
@distant thistle can you also tell me where are you from and what ISP are you using?
distant thistle
I'm located in San francisco, CA / ISP: Comcast (Xfinity)
I've already tried DNS lookup/ Firewall reset + re-allow/ Network reset/ disable IPv6
vital sentinel
Do you know which Nitrado server your friend picked? Which location?
vital sentinel
Let's wait for Nitrado people
west wigeon
Hello @distant thistle! Could you please provide us with your Nitrado user ID number?
distant thistle
12935159
west wigeon
Thank you. Please allow me some time while I review your server, I appreciate your patience.
west wigeon
@distant thistle I've made some adjustments to your server backend, in an attempt to resolve the connectivity issues. Can you please try to join and let us know how it goes for you?