Cannot Connect to Nitrado Dedicated Server | Windrose | Page 1

pulsar owl Apr 16, 2026, 4:03 PM

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Server is setup correct and running and when I connect using the invite code it prompts for a password. Upon entering the correct one looks like it's loading for about 30 seconds before crashing to desktop.

I restarted the server using the Nitrado web control panel and noticed it said something about 'updating' at the top. I checked server and client versions and they match.

Behaviour has now changed to crashing back to the main menu of the game, but I still cannot connect.

I was advised to ping @winged condor by Benjamin Bridgeman.

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ni9352260_106391 is the Service ID

naive mason Apr 16, 2026, 4:05 PM

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@fallow parcel @winged condor Let me tag Nitrado folks

winged condor Apr 16, 2026, 4:14 PM

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Hey! Just as a heads up, I myself need to step away for now. But, I've let the upcoming shift representative from Nitrado know that you are awaiting assistance. They will be here soon! Thank you for your patience! 🙂

stone wyvern Apr 16, 2026, 4:29 PM

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Hello @pulsar owl! Could you please provide us with your Nitrado user ID number instead?

pulsar owl Apr 16, 2026, 4:43 PM

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12937013 - is relaying this kind of info smart in a public Discord?

stone wyvern Apr 16, 2026, 4:45 PM

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pulsar owl 12937013 - is relaying this kind of info smart in a public Discord?

Thank you! You don't need to worry, sharing your user ID does not compromise your Nitrado account

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I'm doing some adjustments to your server backend to discard the possibility of any connectivity issues stemming from the server hosting itself, I'll let you know once this is done, I appreciate your patience

pulsar owl Apr 16, 2026, 5:04 PM

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No worries, thank you for taking a look so quickly

marsh pollen Apr 16, 2026, 5:20 PM

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Hey, we have a similar issue, this is our Nitrado user ID: 11491987

pulsar owl Apr 16, 2026, 5:30 PM

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Create your own thread 👍

stone wyvern Apr 16, 2026, 5:41 PM

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I'm restarting your server now @pulsar owl

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Once fully started, I'd ask you to please try again in connecting to it

stone wyvern Apr 16, 2026, 5:42 PM

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marsh pollen Hey, we have a similar issue, this is our Nitrado user ID: 11491987

Please open a different support ticket, including your user ID number

marsh pollen Apr 16, 2026, 5:42 PM

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pulsar owl Create your own thread 👍

I am sorry, I didn't catch that at all!

pulsar owl Apr 16, 2026, 5:46 PM

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Great work mate, that's working now thank you

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Anything I need to be aware of if making changes / restarting etc or will it be ok?

stone wyvern Apr 16, 2026, 5:47 PM

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pulsar owl Great work mate, that's working now thank you

I'm glad it is working for you now!

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Just make sure to fully stop your server before doing changes to its configuration

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Nothing else at the moment

pulsar owl Apr 16, 2026, 5:49 PM

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Great thanks

#Cannot Connect to Nitrado Dedicated Server