#[AMD Radeon] Fatal Crash

1 messages · Page 1 of 1 (latest)

foggy slate
river sable
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Hello @foggy slate !

very sorry to hear that you are having an issue wit the game 🙁

thank you for providing the necsassery information, I will pass this along to your tech team to see what's going on in here.

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can I ask you to send me your performance monitor screenshot while playgin the game?

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this one

image.png
foggy slate
river sable
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Thank you sir, Can you please send me your dxdiag please?

open baneBOT
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BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

river sable
foggy slate
river sable
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Sorry I just figured you have already provided it 🙁 i'm looking into this with our tech people

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It looks like we are having issue with AMD Radeon RX 7900 XTX whcih is your card, it is currentyl could lead to random crashes that you are encountering. WE are investigating it and seeing how we could fix this, but it could take time 🙁

Very sorry that you are encountering this issue 🙁

foggy slate
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Thanks for looking into it.

river sable
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[AMD Radeon] Fatal Crash

foggy slate
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I beenn testing stuff out and lowered all my graphics to low. Everything worked and didn't have any crashes. Played for many hours. Then I started to raise setting one at a time. I started with view distance and set it to max. Didn't have any crashes with that. Then I adjusted global illumination to epic and after about 5-10 minutes I crashed. I don't know if this helps any but I thought I would share it.