ivory brook
Using a dedicated server from Indifferent Broccoli set to 10 players. We've had several instances of all players getting kicked from the server when a player joins (different players, not just the same one), always well below the 10 player limit. Server status is "online" with no disruptions.
After this happens, a couple of players are unable to rejoin the server at all until restarting their computers and resetting their wifi entirely.
bronze oriole
So one player joins and all other players are kicked?
ivory brook
So one player joins and all other players are kicked?
Correct. Happened 5 times in total, across 3 different individual players joining.
bronze oriole
Can you please provide server logs?
WindroseDedicatedServer\R5\Saved\Logs - whole folder
ivory brook
bronze oriole
Roger thanks
ivory brook
Thank you!
bronze oriole
Can I get client logs from Bean the Blackheart
%LOCALAPPDATA%\R5\Saved\Logs
@ivory brook
ivory brook
Having trouble finding this- would this be on my computer or in the server files?
bronze oriole
No, it should be on computer of player who controls charatcer named "Bean the Blackheart"
He should do
Win+R -> %LOCALAPPDATA%
and then archive folder \R5\Saved\Logs
bronze oriole
Awsesome thanks
ivory brook
Thank YOU!
Indifferent Broccoli just let me know that they pushed out a fix on their end in case it was a server issue as well. Fingers crossed.
bronze oriole
Indifferent Broccoli just let me know that they pushed out a fix on their end in...
So did their fix helped?
Or you still encountering disconnects
ivory brook
Or you still encountering disconnects
I can give you an update after we play tonight, unfortunately all players (including me) are working our non-pirate jobs today. 🙂
bronze oriole
Ah I see
So if it happens again, would be great to get some detailed report.
(if possible)
I.e.
We're trying to dig through logs, but hard to distinguish player initiated disconnects from crashed ones
Exact timestamps would help a ton
ivory brook
Heard, we'll keep track of timestamps and provide log folders if the issue persists.
bronze oriole
Thanks a lot!