mild meteor Apr 16, 2026, 12:48 AM

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When hosting a dedicated server from my home server after an unknown amount of time with no one online the server must be rebooted inorder for players to rejoin the server.

tall fox Apr 16, 2026, 8:12 AM

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Will need more info sir

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Server logs, client logs and more context please

thin hornetBOT Apr 16, 2026, 8:12 AM

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BUG REPORTING GUIDE

Please share your (1) game logs, (2) saves, and (3) DxDiag — they are essential for diagnosing and fixing bugs.

(1) HOW TO FIND LOGS

Game logs are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:

R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

(2) HOW TO FIND SAVES

Your saves are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:

• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:

R5\Saved\Logs

Dedicated server saves are located here:

R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

(3) Please also include your DxDiag report

This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

(4) Any additional screenshots and/or videos are HIGHLY appreciated!

mild meteor Apr 16, 2026, 12:20 PM

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Context: Server runs great with no issues while players are logged on. After all players log off the server goes stale/dead where it appears to be running in the CMD window but I am unable to access the server locally or from outside the network.

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📎 DxDiag.txt 📎 R5.log 📎 R5-backup-2026.04.15-00.59.37.log 📎 R5-backup-2026.04.15-04.10.10.log 📎 R5-backup-2026.04.15-18.23.22.log 📎 R5-backup-2026.04.15-18.24.48.log

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📎 CURRENT 📎 IDENTITY 📎 LOG 📎 LOG.old.1776338348239204 📎 LOG.old.1776338348242918 📎 MANIFEST-000375 📎 OPTIONS-000371 📎 OPTIONS-000377

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📎 CrashReportClient.ini

midnight rain Apr 16, 2026, 1:11 PM

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thank you very much sir! passing those to our tech team so they could investigate

midnight rain Apr 16, 2026, 1:13 PM

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mild meteor Context: Server runs great with no issues while players are logged on. After a...

but before I do... can you please elaborate a little bit on this please and provide more details?

You can connect and play on teh server via your game client, but you can not access the server after a certain amount of time> it's not responding? have you tried connecting to it with a game client while it is in shc a state?

mild meteor Apr 16, 2026, 1:31 PM

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Server is started using the StartServerForeground file on the dedicated server machine.
Myself and others can then login and play the game with no issues.
After everyone logs off for the night the server goes into a state where we can not see or access the server from any machine until I close the CMD and reopen the server with StartServerForeground file.

midnight rain Apr 16, 2026, 1:31 PM

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thank you for the information!

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just to be sure, these r5 logs that you have provided they are from the crashed server, correct?

mild meteor Apr 16, 2026, 1:33 PM

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Correct. I closed the server and captured the logs right away.

midnight rain Apr 16, 2026, 1:38 PM

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Our tech team will look into this matter, when I have any feedback I would try to reach back to you

mild meteor Apr 16, 2026, 7:17 PM

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Adding another log from today when the server was unreachable and required a reboot after being online and stable with players online.

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📎 R5_4.16.2026_3.16.log

mild meteor Apr 16, 2026, 11:05 PM

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Additional logs

📎 R5_4.16.2026_7.04_est.log

mild meteor Apr 16, 2026, 11:25 PM

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Adding more test steps
PS C:\Users\Administrator> Test-NetConnection windrose.support -Port 3478 -InformationLevel Detailed
WARNING: TCP connect to (85.9.202.119 : 3478) failed

ComputerName : windrose.support
RemoteAddress : 85.9.202.119
RemotePort : 3478
NameResolutionResults : 85.9.202.119
MatchingIPsecRules :
NetworkIsolationContext : Internet
InterfaceAlias : Embedded NIC 1
SourceAddress : 192.168.1.54
NetRoute (NextHop) : 192.168.1.1
PingSucceeded : True
PingReplyDetails (RTT) : 109 ms
TcpTestSucceeded : False

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Not sure if this is a good or bad sign.

midnight rain Apr 17, 2026, 9:27 AM

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Hello Segdor, it looks like you have the reuired Port blocked, can you please tell me wher eyou are from and hcih ISP you are using?

mild meteor Apr 17, 2026, 10:18 AM

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The port is open I just run a secure gateway and have to double port forward using my unifi network.

I am able to play and connect the game my main issue it he server going offline after all players going offline and requiring a reboot.

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here is the port forwards

midnight rain Apr 17, 2026, 10:22 AM

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very sorry i misread the issue.
i've seen a few reports like this before... can't remember if they were solved...

can you please sahre logs from the server please?

thin hornetBOT Apr 17, 2026, 10:23 AM

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BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

midnight rain Apr 17, 2026, 10:23 AM

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mild meteor Apr 17, 2026, 10:23 AM

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All logs are shared and I was able to post a few more

midnight rain Apr 17, 2026, 10:23 AM

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or are the logs you provided above were also server logs?

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very sorry for that yes can see them

mild meteor Apr 17, 2026, 10:24 AM

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Perfect. I was trying to add as much information as possible each time I have to reboot.

midnight rain Apr 17, 2026, 10:25 AM

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my sanity swims, the reports I mentioned were your reports, i have submitted them for our tech team review but no feedback yet

mild meteor Apr 17, 2026, 10:26 AM

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Ok thank you 🙂

mild meteor Apr 17, 2026, 1:15 PM

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📎 R5_2026.04.17_3am_est.log

midnight rain Apr 17, 2026, 1:47 PM

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good day sir, we can confirm taht this issue exists, we are investigating it and trying to figure out what could be done about this. but it could take time 🙁

mild meteor Apr 17, 2026, 1:48 PM

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Thank you. Should I continue to post logs or just standby until the fix is found and implemented?

midnight rain Apr 17, 2026, 1:53 PM

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I believe we have enough information, we just need some free hands to start looking into this 🙁

thank yo uvery much and very sorry that you have encountered this issue

mild meteor Apr 17, 2026, 2:00 PM

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Its early access and let the team know they are doing a great job. The game is a blast to play and its success shows that.

midnight rain Apr 17, 2026, 3:12 PM

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Thank you very much sir!

mild meteor Apr 17, 2026, 6:41 PM

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Interesting new find to add.

Attempted to login to my dedicated server, i was stuck at loading screen for 5 minutes with no activity on the server machine or cmd window. Pressing ctrl+z on the cmd window seemed to unlock the server and text started to scroll and i was finally able to login.

mild meteor Apr 18, 2026, 11:54 AM

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WORKAROUND FOUND
I have created a work around that apears to have fixed the issue where my server goes stale and wouldnt let anyone join.

I created a task in windows to run the startserverforeground file every hour. The second server fails and closes the cmd immediately but it seems to keep all the ports open so my main server can function without any issues. It has been online now for about 36 hours with no disconnects and no stale state where I or others are unable to connect.

The second server fails to open but attempting to run it seems to fix all my issues.

I got this idea based on the above ctrl-z above kick starting the server and allowing it to be played without a reboot.

tall fox Apr 18, 2026, 3:05 PM

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Thanks, I'll pass it to our tech team

#Server goes offline with no fail indication