#Crash Stack Trace
1 messages · Page 1 of 1 (latest)
Please share your (1) game logs, (2) saves, and (3) DxDiag — they are essential for diagnosing and fixing bugs.
(1) HOW TO FIND LOGS
Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs
Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs
To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.
Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log
(2) HOW TO FIND SAVES
Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!
If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.
Dedicated server logs are located here:
R5\Saved\Logs
Dedicated server saves are located here:
R5\Saved\SaveProfiles
To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).
Please close the dedicated server before archiving your saves.
(3) Please also include your DxDiag report
This is your PC specifications in .txt format:
• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.
(4) Any additional screenshots and/or videos are HIGHLY appreciated!
thanks for the info, we'll look into it
https://playwindrose.com/faq/ Meanwhile I suggest checking this page, it has solutions for a lot of similar issues
Steam Epic Games Store Media Kit Dedicated Server FAQ Windrose — Support FAQ & Troubleshooting Need more help? Join our Discord community. Contents I can’t connect or find the server How to allow the game through Windows Firewall How to switch DNS I use IPv6, is that a problem? How to troubleshoot DNS issues How […]
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