#Cannot join co-op server, returns to menu

1 messages · Page 1 of 1 (latest)

slow solstice
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My friend and I are trying to play together, but whenever one of us hosts a server and the other tries to join, the game immediately sends us back to the main menu without any error message.

When either of us hosts a co-op server and sends an invite (or the other tries to join), the game does not connect and instead returns to the main menu instantly without showing any error. We both have the same game version and tried hosting from both sides, but the issue persists.

We expected to successfully connect to the host’s server and start playing together, but this never happens.

We haven’t changed any special settings, and both of us can play the game normally in single-player.

lime fjord
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Having the same issue.

tight briar
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Have you played together before?

unborn zealot
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same here did u guys fix the problem ?

slow solstice
tight briar
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So when you press host a server it does host but then other player can't join?

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@slow solstice

slow solstice
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yes

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i see players can enter but they kicked quickly but player who enters cant see anything in their screen

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they hear some ocean voices then returning in main menu

tight briar
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Can you please provide all the logs? Both server and client side

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From any unsuccessful attempt

slow solstice
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how can i get the logs?

spare prismBOT
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BUG REPORTING GUIDE

Please share your (1) game logs, (2) saves, and (3) DxDiag — they are essential for diagnosing and fixing bugs.

(1) HOW TO FIND LOGS

Game logs are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:

R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

(2) HOW TO FIND SAVES

Your saves are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:

• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:

R5\Saved\Logs

Dedicated server saves are located here:

R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

(3) Please also include your DxDiag report

This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

(4) Any additional screenshots and/or videos are HIGHLY appreciated!

worn latch
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we have the same issue too but

slow solstice
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@tight briar

worn latch
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when i changed to a new character save we managed to join and played like one hour

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then it happened again

tight briar
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Can you just ZIP whole logs folder for both host and client?

unborn zealot
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it just keep kicking me to main menu

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but i can play solo

slow solstice
slow solstice
unborn zealot
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i turn off the router + rest the pc it work and when i left and join to my freind server the problem back

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i turn off the router now and i crate host it work

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1 sec let me check to invite me freind

tight briar
slow solstice
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both here we tried all

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1 is dedicated server

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others are client

tight briar
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I mean logs

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There are 5 logs in folder

slow solstice
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yes yes

tight briar
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Are both server and client are there?

slow solstice
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yes

unborn zealot
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yeah so like i said

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it work for me

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just 1 time

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when i turn off the router i can host but when i leave and host again dont work

slow solstice
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does ur friend restart too or just you?

tawny fiber
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same here

unborn zealot
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ok my freind join to my world everything worked but i need to restart my router so it workj

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everytime i want to join to my host i need reset my router

tight briar
slow solstice
unborn zealot
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so yeah guys like i said

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if u wanna play with freinds

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reset the router and crate host and turn off the firewall too

tame crescent
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same problem

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sometimes also kicks me out of the game.

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Also yesterday we logged into the game after an hour of trying

unborn zealot
hybrid dock
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same problem here, joining hosted coop server by friend and he sees me joining and then i get disconnected. Solo works fine.

Deleting SaveProfiles didnt change much.
Restarting router also so i updated Windows and now im getting crash but no prompt about what caused it 🙂

slow solstice
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guys we somehow figured out, if u use cloudflare warp you can play with your friend

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but both of u need to use it guys

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we can now play u can try it too

hybrid dock
tight briar
proper talon
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same problem nothing works

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i joined just for that issue

tight briar
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Tried cloudflare warp?

zealous coral
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you mean the 1.1.1.1 dns?

tight briar
south rampart
zealous coral
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a phone app?

rustic tangle
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Having the same issue.

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logs if anyones interested. Get booted back to start screen every time i try to connect to my server after a short loading screen.

📎 message.txt
south rampart
# south rampart

This are my log files, the server is running in another pc local to my network, and still having the same issue

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question is, which port should I open in my router ?

hybrid dock
# tight briar Tried cloudflare warp?

so let me get this straight ... everything worked fine yesterday and now i have to for some unknown reason download some workaround? ill pass and wait for now 🤔

south rampart
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because if the same behaviour happens in a local network, desn't mean much

tight briar
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Sorry, I had no idea that yesterday everything was fine

solemn spoke
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FWIW i tried using the CF Wrap application and it made no difference connecting to a friends dedicated GPortal server. VPN or No VPN Same loading, then back to main menu.

tight briar
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I.e. in other thread one belgian ISP whitelisted domains yesterday but blacklisted them again today

solemn spoke
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Actually scratch that the CF WRAP with VPN off now all of a sudden works

tight briar
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And they had same thing - yesterday was all fine, today - they couldn;'t connect

rustic tangle
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So after a lot of chat gpt, it seems to be narrowed down to a Gportal server issue for me. chat gpt checked the logs and confirmed that the server is consistently crashing at the exact same point, even after a factory reset. This is a server-side failure that you cannot fix through the dashboard.
The fact that it stalls at FacialAnimation every single time indicates that the server's virtual environment is failing to allocate the necessary resources or is missing a core library required for the game engine to finish loading. Because the server never finishes this log, it never reaches the "Heartbeat" stage where it tells the game world it's open. When you try to connect, the "handshake" fails instantly because the server process is essentially "frozen" in the middle of booting up. I have made a ticket wwith Gportal, goodness knows how long they will take to reply.

past goblet
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Hello! Had this issue last night as I just bought. Took 3 hrs but the solution is to turn off cloud saves, load game, exit game, turn cloud saves back on, and load game. You should be able to host and join servers now enjoy.

median arrow
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I have the same issue, with my friends, I can play on my dedicated server just fine, he can only join me for like 10sec, then DC to Menu.
He made a private server, I can join his game for like 30sec then DC to menu.

None of this was a problem in the demo!

zealous coral
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heh

mild wyvern
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I'm having the same issue...

short dawn
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+++

ember lantern
tight briar
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From tickets we have so far a lot of people were able to contact their ISP and resolve networking issues without cloudflare warp

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If that is not an option and networking problem still exists - a lot of users repored that cloudflare warp helped them resolve connectivity problems

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We're not asking for anything, just sharing what helped other people and cloudflare is a trustworthy company, also this cloudflare software was proposed to us by our amazon partners (who are hosting our servers), so it's not some shady thing created by unknown company

stuck torrent
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Ohoy! Just to pitch in - We have the exact same incident with one of our friends just now.
He can't join our Server, with a total participants of 4 players.
3 of us can join just fine, but whenever he tries, it states ''Bootless joining the world'' and short after, it say ''Bootless left the world''.
This issue also experienced in the Demo Version.
He can play solo without any issues, like in the Demo.
What's funky about this, is that he played Co-Op earlier today with another group, without any issues related to this - So it's weird that it doesn't work whenever he try to join our game.

We have done different troubleshooting-steps:

  • He created a new character > Did not help
  • Completed single-player tutorial, before joining our game > Did not help
  • We tried to relog and change password > Did not help
  • We tried to join in different frequencies > No difference

Thank you for looking into this in advance 🙏

ember lantern
# tight briar We're not asking for anything, just sharing what helped other people and cloudfl...

I've got 30 other co-op games installed right now. Not one of them required me to install a third party app to be able to play them. Not one of them required me to ask my ISP to do anything. One or two of them needed some port forwarding but that was it. I'm fully aware that Cloudflare is a legit company, that's not the issue. The issue is the game doesn't work and the developers are acting like its everyone else's problem to fix.

tight briar
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Please create your own thread if you have any issues, don't hijack others threads

ember lantern
tight briar
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Might be, depends on your situation/ISP/etc. We're trying to find solutions from our side, but if specific ISPs are banning our connectivity servers it's something thats very hard to fix from our side

ember lantern
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Respectfully, every other co-op game around managed to figure it out from their side.

tight briar
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I'm sure we will manage it eventually as well

ember lantern
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I read something about the game trying to connect to Russian IPs for every co-op session. If that's correct, all I can say is everywhere I've ever worked in the UK and the US has Russian IPs blocked by default. So that's not going to help.

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That might also explain why the VPN workaround works - it obfuscates the IPs involved.

tight briar
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We have 3 connectivity servers - EU/RU/KR. Xfinity, for instance, blocks KR and EU ones.

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No idea what their specific beef with KR and EU, but we're working on possible solutions

ember lantern
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KR I can see being blocked (still lots of malicious traffic, just like RU), EU would be weird tho it depends where in EU. No US one is interesting and I appreciate you sharing that. Well, I'm rooting for you guys, best of luck.

tight briar
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We might host US one as well later, we're not a huge team and our resources are limited. Never expected any connection problems between EU and NA to be frank (and also betwee NA and KR, a lot of NA players actualy use KR connectivity servers and it works fine)

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Anyways, we'll figure something out

tight briar
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@slow solstice Do you have any more issues? If not, I'll mark this one as resolved for now

proper talon
ember lantern