#Steam Cloud Saves Issue → C:\Program Files (x86)\Steam\logs

1 messages · Page 1 of 1 (latest)

peak pawn
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If you’ve encountered any issues with Steam Cloud Saves, we would greatly appreciate your help in improving the system.

To assist us, could you please share your Steam logs (not the game logs, but the ones generated by Steam itself) if you had any issues with Steam Cloud Saves? These logs are extremely helpful for us in identifying and resolving the issue more effectively.

Your support truly means a lot to us, and we sincerely appreciate you taking the time to help!

thick fiber
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will you need cloud_log.previous.txt too?

peak pawn
thick fiber
peak pawn
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@thick fiber on another note, are these all of the logs you have in that Steam\logs\ folder?

I'd really appreciate if you share all of them 🙇‍♂️

thick fiber
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I can pack them all into a zip file, ill just have to check them for NDA stuff gimme 5 🙂

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Ill just do a notepad++ find in files

peak pawn
thick fiber
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I work at Rebellion (Sniper Elite, Atomfall, Alien Deathstorm). So just gotta be careful as there could be unannounced things

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its just webhelper stuff so should be ok from NDA pov

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peak pawn
peak pawn
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On another note, could you please supply your fresh game logs additionally?

runic knotBOT
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BUG REPORTING GUIDE

Please share your (1) game logs, (2) saves, and (3) DxDiag — they are essential for diagnosing and fixing bugs.

(1) HOW TO FIND LOGS

Game logs are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:

R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

(2) HOW TO FIND SAVES

Your saves are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:

• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:

R5\Saved\Logs

Dedicated server saves are located here:

R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

(3) Please also include your DxDiag report

This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

(4) Any additional screenshots and/or videos are HIGHLY appreciated!

thick fiber
peak pawn
violet loom
candid ferry
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i write it here again in hope to help as many people as possible 🙂

i got the same problem and got mine fixxed

somehow in the Account and in the profile folder the manifest got changed so i just looked into the "current" file and looked up to which manifest it points and renamed the manifest that was in the folder and i turned steam cloud off and started the game i got back into the main menu and could connect to my server 🙂
every thing seems good sofar

peak pawn
candid ferry
harsh rover
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Sorry for bugging you, but can you please give like detailed step by step instruction with folder paths and everytingf?

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Would be super felpful

candid ferry
harsh rover
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Yes, thanks!

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We've just desynced internally a bit, hectic days

violet loom
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still didnt work for me sadly

candid ferry
violet loom
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I have two account folders, how do I know which one is correct?

harsh rover
violet loom
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trying now