Dedicated server not found

[gusty stag]

My friend is able to join a server if I host it from my PC, but when giving him the server code for the dedicated server he is unable to join it. Myself and other friends are able to join the dedicated server just fine. When searching by server code it just says error server not found.

[open aurora]

im having this promblem too

[mild pilot]

I am as well

[little grail]

Same Im a lone person while myf riends are in the dedicated server

[raven swift]

similar issue here. I made a dedicated that my friend couldnt join, but he made one the same way and I was able to join that one

[little grail]

Guys, if you are in California and you are on a spectrum internet. Please follow the steps on your Spectrum App and you should be able to find the dedicated server. After turning of the security shield I was able to join my friends dedicated server.

Security Shield is enabled by default on your Advanced Home WiFi service. However, you can turn off and turn on this feature as you wish on your My Spectrum APP: 1. Go to the Services & Equipment tab, and select Security Shield. 2. Then switch the Security Shield toggle on or off as desired. 3. Confirm decision.

[raven swift]

my buddy still cant join in on our world, yet two other friends could join it

[high furnace]

We're investigating similar issues, if you can provide your logs, it would be very helpful

[quaint tapir]

BUG REPORTING GUIDE

Please share your (1) game logs, (2) saves, and (3) DxDiag — they are essential for diagnosing and fixing bugs.

(1) HOW TO FIND LOGS

Game logs are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:

R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

(2) HOW TO FIND SAVES

Your saves are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:

• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:

R5\Saved\Logs

Dedicated server saves are located here:

R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

(3) Please also include your DxDiag report

This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

(4) Any additional screenshots and/or videos are HIGHLY appreciated!

[high furnace]

Also we have updated our troubleshooting section here https://playwindrose.com/faq/
For now you look for solutions there