storm smelt Apr 14, 2026, 9:47 PM

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so when i try launching the game it wount fully load, it like crashes before it puts me in the main menu, i upgraded my drivers, tried switching the game to my secondarie ssd

austere charm Apr 14, 2026, 9:47 PM

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hi, is it your first launch?

storm smelt Apr 14, 2026, 9:47 PM

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yes

austere charm Apr 14, 2026, 9:49 PM

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Please do the following.

Go to:
C:\Users\ {UserName}\AppData\Local\R5\Saved\

Archive SaveProfiles foldier located there and send it here please.

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After that do the following

disable steam cloud saves
delete everything from C:\Users\ {UserName}\AppData\Local\R5\Saved\ folder, it should be empty. Launch game again.

storm smelt Apr 14, 2026, 9:57 PM

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📎 New_Compressed_zipped_Folder.zip

austere charm Apr 14, 2026, 10:02 PM

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austere charm After that do the following 1. disable steam cloud saves 2. delete everything fr...

Please tell if it helps

storm smelt Apr 14, 2026, 10:08 PM

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i did all the steps and it still crashed, i also unistalled it then reinstalled it but it crashed aswell

austere charm Apr 14, 2026, 10:09 PM

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wdym crashed. It was stuck on loading screen first
You disabled steam cloud saves, deleted Saved folder and now it crashes?

storm smelt Apr 14, 2026, 10:12 PM

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yeah when i try loading in it gets stuck on the black screen then it will close the game, i disabled steam cloud and deleted the saved folder

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maybe im just wording it a bit weirdly

austere charm Apr 14, 2026, 10:14 PM

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Hmmm

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Just to make sure - you've disabled steam cloud first and then deleted saved folder? (order is important)

storm smelt Apr 14, 2026, 10:16 PM

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i did and if you would like i can show you whats going on, it also happened during the demo

austere charm Apr 14, 2026, 10:18 PM

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What happened during the demo?

storm smelt Apr 14, 2026, 10:19 PM

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the same thing with the black screen

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i would open it then it would close on its self

austere charm Apr 14, 2026, 10:21 PM

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Please provide all the logs then

fathom lagoonBOT Apr 14, 2026, 10:21 PM

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BUG REPORTING GUIDE

Please share your (1) game logs, (2) saves, and (3) DxDiag — they are essential for diagnosing and fixing bugs.

(1) HOW TO FIND LOGS

Game logs are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:

R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

(2) HOW TO FIND SAVES

Your saves are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:

• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:

R5\Saved\Logs

Dedicated server saves are located here:

R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

(3) Please also include your DxDiag report

This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

(4) Any additional screenshots and/or videos are HIGHLY appreciated!

storm smelt Apr 14, 2026, 10:22 PM

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