#Steam hung in "Running" state.

1 messages · Page 1 of 1 (latest)

edgy meadow
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It seems when I close the game (using the exit button on the menu) Steam gets stuck in a "Running" state for the game. If I click to stop the game it just sites for as long as I let it. The only way to resolve the issue is to close steam thru the task manager because if you try to use the close function through steam it says Windrose is trying to close.

solid kettle
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Reboot your system and try to replicate the issue.

It's likely not caused by the game.

glossy lake
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i get the same issue every time i play the game. not tried a reboot but doubt it will fix it

plain lichen
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I have the same issue. And its on 2 different PCs, restarts dont seem to affect it.

cyan egret
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Can you please give logs?

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(1) HOW TO FIND LOGS
Game logs are located here:
C:\Users%USERNAME%\AppData\Local\R5\Saved\Logs
Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashed-while-fighting-Dodo.log

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So we can try to identify what keeps it in running state

frigid geode
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I'll share my server logs when I can reboot (running a few different servers with users active right now), but I've been having the same issue. I wondered if it was because I was running a dedotated Windrose server, but I was able to launch the game and end the server while my friends hopped off, and the behavior persisted when I closed the game through its menu. I'll add my client logs in a moment.

slim kestrel
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Just adding that I've had the same issue happen the first time I closed the game yesterday morning. Has not occurred since, but both loading and closing times have been very sluggish. I also was enable to stop the "running" state in any way other than quitting and re-launching steam.

On mobile atm but will come back with logs in a few.

faint steeple
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+1 on this

fervent lake
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Same issue here, I played yesterday evening for the first time, when I wake up this morning I have > 9 hours on the counter. But it ended up closing successfully when I quit Steam, after displaying the window saying it was trying to close Windrose.

📎 Game-Hung-in-Running-State.log
cyan egret
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Let me gather all the logs, thanks

frigid geode
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Not sure what changed, but the behavior ceased for me before I had the chance to reboot.

compact tendon
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I have same issue when quitting Windrose. The state of the game stays running in Steam.

📎 R5.log
solid kettle