I can't join the game with my friend

[spiral ridge]

I can't join the game with my friend; it keeps kicking me out when I try to connect to the game he created.

[acoustic pasture]

hello sir

sorry for the wait

[spiral ridge]

what should ı do

[acoustic pasture]

1 second

Can you please try to do this, it's the most common solution for a problem like this:

and you need to restart the PC after going through this

[ionic summit]

not work

[spiral ridge]

how

[spiral ridge]

Is there a way to fix this?

[acoustic pasture]

you tried to do it thgouh the instruction and it didn't work?

[ionic summit]

none of the methods helped me

[spiral ridge]

nope

what should ı do

[acoustic pasture]

do you happen to have a VPN?

[spiral ridge]

no I don't use

[acoustic pasture]

gotcha give me a minute

can you please try to do this:

Win + R

paste this line:
ipconfig /flushdns

restart your PC

[stiff glen]

did this too and it didn't work

[acoustic pasture]

what about you @spiral ridge ? didnt help either?

[stiff glen]

just tried this and I get to see my character and then I get kicked out

[spiral ridge]

I tried, but it didn't work. My friend tried to connect, but it didn't work. Then I tried to connect, and it still didn't work. We can play single-player, but we can't play together. He followed the same steps, but it didn't work.

[spiral ridge]

me too

You can add me to the team to work together on this. lmao

[acoustic pasture]

okay.

can you please do this:

Win + R --> and then enter two lines:
nslookup r5coopapigateway-eu-release.windrose.support

press enter

then this:
nslookup r5coopapigateway-eu-release.windrose.support 8.8.8.8

press enter

and share the screenshot with me

[stiff glen]

I didn't get anything to screenshot

[spiral ridge]

ım trying

not working

[stiff glen]

can I show my addresses from the screenshot

not trying to show all my stuff to a whole server haha

[nocturne garden]

ALso hasving the same issue if i Host the game my friend is able to join mine no problem but i cant join his game keeps saying Server NOT FOUND

[spiral ridge]

what do we need to do

[acoustic pasture]

Hello @nocturne garden

can you please try options describen in theis chat above please

[stiff glen]

should I undo this btw?

[nocturne garden]

yeah my friend and i are Both trying them yea

[acoustic pasture]

yes yo ucan close the window, thank yo ulooking at ti

[acoustic pasture]

can you please try to do this:

Win + R --> and then enter two lines:
nslookup r5coopapigateway-eu-release.windrose.support

press enter

then this:
nslookup r5coopapigateway-eu-release.windrose.support 8.8.8.8

press enter

I need a similar screenshot as @spiral ridge posted

[spiral ridge]

I've shared it, what should I do now? I'm ready to be a tester. If it's solved, we can share it as an example for other people.

[acoustic pasture]

the data you sahred was fine, the problem is elsewhere... give me a minute

can you please do the following things:

Restart the game and Steam (need to kill it from teh tray not just close it)
Restart your router
Restart your PC
Disable your VPN (if you use any)
Temporarily disable your antivirus/firewall (to check if it is blocking your connection)
Try reconnecting 3–5 times

[spiral ridge]

okey ım trying

[acoustic pasture]

@nocturne garden , @stiff glen if you can try to foloow these steps, i would also greatly appreciate that

[stiff glen]

I've had my firedwall off

and restart router

did that before coming to the discord

so uh

just got it to work

here's what I did

and it's weird

[stiff glen]

I did this BUT DIDN'T RESTART then tried to conect then removed the DNS and boom I'm in

it's so weird

and idk why it worked

[acoustic pasture]

oh my god! halliluya! the internet is dark and full of terrors these days...

hope it would work for others as well, please let me know gentlemen if anything of it worked for you

[spiral ridge]

@acoustic pasture We tried it as a team of two, and we're still trying, but it hasn't worked.

[acoustic pasture]

you tried all steps? @spiral ridge

[spiral ridge]

ye

We tried it as a team, but it didn't work for anyone.

[acoustic pasture]

grrrr

[spiral ridge]

I can see you're tired, I respect that, but I don't know what to do.

[acoustic pasture]

i'm figuring out what else we can try give me a sec

can you please try to connect one more time and give me the lates log file

(by uising the instructions above)

[lofty agate]

we are listening, my friend has the same issue, 2 of my friends can connect. and another get kicket out and cant even log into server or play coop mode

[acoustic pasture]

hello!

we have been going therou common reports during the day and ahve build a common FAQ on how to adress therese.

https://playwindrose.com/faq/

Do you think you can try to go through it (or try to de everything that was discussed in thie chat - that also works)

[nocturne garden]

tried all those steps and even what ther person suggested but no IT DID not WORK we are still UNABLE to connect

Two of us Tried it Every step! and nothing worked at all

[lofty agate]

the only thing left is disable the router firewall(shield) but he cant test this tonight. we legit made everything. nothing works for him.

[nocturne garden]

We did Disable the firewalls on all sides and inside the router and that did not make a difference we still cant connect

[lofty agate]

wow, crazy

[nocturne garden]

agreed Friend

[lofty agate]

did u tried with vpn?

my friend is done. pretty sure he sell this game 😄

[acoustic pasture]

hey @nocturne garden very sorry to hear that the issues is still accuring to you and nothing helps 🙁

do you have an app or a website of anysort from your ISP that shows blocked websites?

[nocturne garden]

all blocked sites lists have been cleared and it stilll didnt work... im tkaing a break from trying right now

[nocturne garden]

now tried it with 3 people i still can not connect to Anyones game yet 1 was able to connect to me hosting the game but not the other person can connect

[lofty agate]

2 friends from uk at the same internet have these problems. my german guys and me can play without any problems. must be something with internetprovider or router maby idk

[lofty agate]

https://one.one.one.one/

youse this. worked for us btw

[spiral ridge]

My friend and I still can't join each other's games, has a solution been found?

@acoustic pasture

[stiff glen]

now the issue is back today D:

gonna try to do what I did yesterday

[spiral ridge]

How did I solve it yesterday?

[stiff glen]

I did this but didn't restart pc then tried to join server, it failed then I removed the changes from the picture and I was on

[spiral ridge]

https://one.one.one.one/
The definitive solution is to solve it if you use this.!!!!!!!!!!🚨

[nocturne garden]

No offense but we should not have to install a free Random app to make a game we paid 30 for to work the way its intended and these changes to the DNS and such affect other games and makes them unplayableas well

i did ALL the steps in the conversation since yesterday and since i changed all thjose settings i had 2 other games i was unable to connect to servers on but useto be able to connect no problem before

AND I STILL cant connect to ANYONE nor can my now 4 Friends ofd us tyrying to get it to work

Also that APP says for phones........

[acoustic pasture]

@nocturne garden
hello again, very sorry nothing worked for you. 🙁

can you please try to do this thing, maybe it can help us to identify the issue.

Win + R -- and paste these thress linek in there and show me screenshots afterwards:
curl -i https://r5coopapigateway-kr-release.windrose.support/ping
curl -i https://r5coopapigateway-eu-release.windrose.support/ping
curl -i https://r5coopapigateway-ru-release.windrose.support/ping

also i'm screenning through the chat and I can not see the compete picture of your problem. Can you please describe your situation?

What server configuration are you using? Host from game? Self hosted dedicated server? Rented dedicated server?

[nocturne garden]

My friend is self hosting and 2 can connect to him fine but i Can not he can connect to me but the other 2 can not now we added a 4th to help try and we all still can not get connectyed to the one friend keeps server not found NO matter what we do.. all VPN is disbaled and i dont use one and i set the DNS to what you have suggested here. ALL firewalls are disabled by all parties and still can not get connected. we cant afford a nitrado server right nowe or else we would lol

[nocturne garden]

im in NA and none of these are NA

[nocturne garden]

ALso did that and Got nothing but a BLANK white PAGE

[acoustic pasture]

yeah this is fine

[acoustic pasture]

you need to enter them throug cmd

Press Win + R simultaniously

you will see a small window like this

type in cmd and press enter

you should see a window like this and you need to insert the strings i sent above

copy paste them and press enter

[nocturne garden]

i ran it through command and that screenshot is what i got

But somehow we just got connected to each other i dont understand how but we just did

[acoustic pasture]

😱

[nocturne garden]

DRake thanks fgor helping me yesterday and today your awesome

[acoustic pasture]

im super sorry it took so long

and i feel like i havent done anything it just fixed it self....

[nocturne garden]

honestly it seems that way but you HAVE helped

[viral canopy]

I cant join either. Unexpected error occured. Or when I try to host the game, I come back to main menu

[acoustic pasture]

I hope you woudld not encounter any issues and therest of experience woul be smooth for you. Please ping me here if a new issue arises

@viral canopy good day sir. Can you please create a new thread so I can get information from you?

[viral canopy]

Good day, sure. But to be honest, it's kind of late and I wanted to play with my friend 😄 Who can host server, but I cant join. It didn't even cross my mind THIS wouldn't work