I cant join my friend lobby

[cosmic rock]

I get a error the whole time no vpn or anything

<@&1354821664998817822>

[split fiber]

Pretty sure it's their servers. My buddy and I have been trying for about 3 hours now with no luck. We've tried several "fixes" that simply aren't working. We don't get an error message, no error codes, just crashing to desktop or exiting to main menu when trying to join each other's server.

[cosmic rock]

ye ig so its cooked tho

[topaz sorrel]

BUG REPORTING GUIDE

Please share your (1) game logs, (2) saves, and (3) DxDiag — they are essential for diagnosing and fixing bugs.

(1) HOW TO FIND LOGS

Game logs are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:

R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

(2) HOW TO FIND SAVES

Your saves are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:

• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:

R5\Saved\Logs

Dedicated server saves are located here:

R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

(3) Please also include your DxDiag report

This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

(4) Any additional screenshots and/or videos are HIGHLY appreciated!

[opaque lantern]

Could you please send logs to this thread?

[wary topaz]

Three most common fixes that helped people:

• disabling IPv6
• switching to cloudflare or google dns - 1.1.1.1 or 8.8.8.8
• whitelisting *.windrose.support with your ISP (problem prevalent with EU providers)

More rare causes:

• Disabling HyperV if you're using it

[wary topaz]

Any update?

[cosmic rock]

Doesnt work

[wary topaz]

If nothing else helps - our amazon partners adviced us to try using cloudflare warp https://one.one.one.one/, and also a lot of player reported it helped them

You may check if you've exhausted all options from out FAQ first https://playwindrose.com/faq/