#Error starting server

1 messages · Page 1 of 1 (latest)

tough hill
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Hi, I'm trying to start our dedicated server via StartServerForeground.bat, but it's throwing 2 errors in the event viewer and not starting the exe.

I've run CHKDSK and cleared the corrupted sectors.

Faulting application name: WindroseServer.exe, version: 5.6.1.0, time stamp: 0xb40d643e
Faulting module name: WindroseServer.exe, version: 5.6.1.0, time stamp: 0xb40d643e
Exception code: 0xc000001d
Fault offset: 0x0000000000001e8b
Faulting process ID: 0x29e0
Faulting application start time: 0x01dccc1eead2ba84
Faulting application path: C:\windroseserver\WindroseServer.exe
Faulting module path: C:\windroseserver\WindroseServer.exe
Report ID: a42a31bd-29d8-476d-93c6-edf8e8acf319
Faulting package full name:
Faulting package-relative application ID:

Second error below, I removed some part of the User Action section as message was too long for Discord.

Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program BootstrapPackagedGame because of this error.

Program: BootstrapPackagedGame
File:

The error value is listed in the Additional Data section.
User Action

Additional Data
Error value: 00000000
Disk type: 0

raven anchor
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hello!

sorry to keep you waiting, did you try to reinstall the app? it looks like something is blocking it... perhaps it got corrupted.

Also did you have a change to see if any of the antiviruses are blocking it?

fringe moat
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If this is hosted on your machine: Share DXdiag.

tough hill
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I've installed the server tools via SteamCMD. I've run the install/update command again and ensured I have the correct files. I've attached DXdiag (just removed machine name). I can see a problem signature for windrose at the end, is this what you're looking for?

fringe moat
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Processor: Intel(R) Core(TM) i7 CPU 920
This might not be supported. The game itself requires AVX1 instruction extension set and the server might have the same requirement.

tough hill
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The process (WindroseServer.exe) does start if I run the exe instead of the bat file, but that doesn't create any of the json files required, so not sure.

fringe moat
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What do you mean "it does start" ?

The batch file really only just appends "-log" to the command line of the server exe so the terminal window gets created, otherwise it runs in full headless mode.

tough hill
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The process appears in the task manager. But then after a few minutes it crashes there as well. We might end up running this from a different host though, so might be a moot point trying to continue troubleshooting this on the old hardware.

#

(Not to be dismissive, really appreciate the advice so far 🙂)

daring flicker
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I had a similar issue when I tried to run it. I’m on a Windows Server VM in Proxmox, and my processor was initially showing up as “Common KVM processor.” Once I changed the VM to recognize the host processor, it started working. In my case, though, the host CPU does support AVX. Based on the DxDiag you shared, it does not look like that processor supports AVX. So, it would appear to indeed be a hardware issue in your case as @fringe moat mentioned.